Banking Operations Specialist Job Listing at City National Bank in Los Angeles, CA (Job ID 105645)

Description

If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank.

The Opportunity

This position is responsible for conducting day to day support of the City National Online Enrollment team. Key responsibilities include the following: City National Online Enrollment and Online Banking Profile Maintenance. 

The Responsibilities

• Responsible for performing the following day to day processes including processing related to City National Online Bill Pay Enrollment, Wire Enrollments and Online Banking Profile Account Maintenance Queue.
• Responsible for detection of suspected fraudulent activity using sound judgment, bank resources/tools, and following appropriate authentication procedures.     
• Immediate escalation of fraud to Team Lead/Manager is required.
• Miscellaneous duties supporting CNO Ops functions as needed.

The Qualifications

• Three (3) or more years' experience in financial services / operations including one (1) year as team lead or leadership experience in a financial or service organization.

Knowledge of:

• Investment concepts, practices and procedures used in the securities industry, financial markets and products, familiarity with Fiduciary roles and responsibilities 

Skill in:

• Interpreting and applying policies and procedures.
• Establishing operational objectives.
• Implementing processes and procedures for efficient and timely workflow.
• Promoting effective coordination between work groups.  

Ability to

• Learn the concepts, principles and practices of assigned functional area.
• Plan, assign, monitor, review, evaluate and supervise the work of others.
• Coach and mentor others.
• Identify training needs and develop subordinates.
• Balance conflicting resource and priority demands.
• Partner with other functional areas to accomplish objectives.
• Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.
• Incorporate needs, wants and goals from different business unit perspectives into operational processes.
• Communicate effectively, both orally and in writing.
• Work independently as well as collaboratively within a team environment.
• Lead others in providing a high level of customer service.
• Establish and maintain effective working relationships at all levels of the organization.  
• Bachelor's degree in a related field or an equivalent combination of education and work experience. 

This is the pay range that Magnit reasonably expects to pay for this position: $38.33/hour - $41.09/hour

Benefits: Medical, Dental, Vision, 401K