The Subrogation Specialist identifies and researches subrogation claims and promptly, efficiently and fairly pursues the maximum recovery allowed in accordance with company guidelines, policies and procedures.
ESSENTIAL JOB FUNCTIONS
1. Under minimal supervision, this position:
a. Enters all new property damage losses both recoverable and non-recoverable all store locations.
b. Reviews, determines if investigation supports pursuing a subrogation claim; opens subrogation files for recoverable losses after evaluating the facts and evidence, liability, amount of damage, and other factors.
c. Coordinates with various departments to acquire necessary documentation.
d. Accesses several different internal and external systems in order to acquire invoice(s), police reports, photos and any other claim related documents; takes any other appropriate steps for the development, pursuit, and recovery of claims.
e. Gathers and presents supporting documentation of liability and loss-related expenses to at fault parties, their insurance carriers, legal counsel and/or mediator and negotiates payment plans when necessary.
f. Prepares and files claims in small claims or county court against responsible parties.
2. Adheres to company, state, and federal guidelines in attempting to collect the debt from the responsible party.
3. Maintains Active diaries to ensure all files are aggressively pursued within statutes; records and processes all recovery payments, follow-up to ensure timely payments.
4. Creates/maintains written Standard Operating Procedures relevant to the position.
5. Ensures that records, files and entries are fully documented with appropriate audit trails and treated with confidentiality, properly secured and disclosed, when necessary, in compliance with company policies and government regulations.
6. Performs other job-related duties as assigned.
High School Diploma or equivalent with 3 or more years of large loss property adjuster and/or subrogation,
Property and Casualty Insurance field experience.
Knowledge of Microsoft Windows operating system & Microsoft Word, Excel and Outlook – intermediate level.
Knowledge of administrative and clerical procedures including typing (40-45 wpm), filing, records management, data entry and customer service.
Ability to read and listen, understand and communicate information and ideas in a clear and understandable manner, both orally and in writing.
Ability to process information including gathering, assessing, coding, organizing, auditing and verifying data.
Physical Demands: Work requires frequent sitting, standing, walking and use of keyboard/computer.
Work requires occasional bending, reaching and lifting/moving up to 35 pounds. Work is subject to tight deadlines and interruptions can be stressful.
Working Conditions: Normal office environment with little or no exposure to adverse working conditions. Work may occasionally include long hours, week-ends and holidays.
Certificates & Licenses: None.
Job duties may change with or without advance notice.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
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