Description
Join Cache Creek Casino Resort, Northern California's premier gaming and entertainment destination, set in the scenic Capay Valley just outside Sacramento and the San Francisco Bay Area.
At the heart of it all are our shared R.I.C.H. values, Respect, Integrity, Commitment, and Humility, which guide how we work, collaborate, and care for our guests, team members, and environment. These values are more than words; they are the foundation that enables us to deliver world-class service while maintaining a culture of safety, accountability, and excellence.
We offer a competitive benefits package including comprehensive affordable health coverage, a 401(k), tuition reimbursement, transportation options including a gas discount, and team member events designed to make you feel valued and connected to our industry and each other.
Be part of something meaningful and help protect our people, our workplace, and our future at Cache Creek Casino Resort.
Summary
The Tribal Public Safety Supervisor assists the Casino Security Shift Manager and works collaboratively with law enforcement agencies and local partners as requested. This position is responsible for establishing effective deployment strategies, supervising Tribal Public Safety Officers, monitoring performance, and ensuring the safety and security of tribal lands, casino property, guests, team members, and community members. The Tribal Public Safety Supervisor performs all duties in accordance with departmental policies and procedures.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Supervise Tribal Public Safety Officers while ensuring compliance with all departmental and organizational policies and procedures.
Proactively recognize and manage emergency situations.
Render appropriate first aid to injured persons and follow established protocol for reporting injuries.
Safeguard and maintain highly sensitive and confidential information.
Ethically perform duties in accordance with applicable laws, regulations, departmental procedures and company policies.
Identify potential compliance risks and take necessary actions to eliminate or minimize them.
Promote a culture of compliance within the organization and encourage an environment where employees are comfortable reporting potential violations or misconduct.
Train, engage, mentor and support personnel.
Ability to physically engage with a person who is threatening others.
Write detailed reports and provide court testimony when necessary.
Respond calmly to crisis and stressful situations and make rational decisions when addressing guest and employee issues.
Lead by example, employ the “Three Es” of guest service, and follow the R.I.C.H. core values (Respect, Integrity, Commitment and Humility).
Supervisory Responsibilities
Directly supervises Tribal Public Safety Officers in the Security Department. Carries out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws to include training employees, assigning and directing work, evaluating performance, and addressing complaints and disciplinary problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or Experience
One year of security-related experience in a tribal government, tribally owned enterprise, commercial facility, or comparable environment.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills
Minimum Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Age Requirement
Must be at least 21 years of age.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
California Driver License
Red Cross First Aid & CPR Certificate within 90 days of employment OR no more than Six (6) months following date of hire
Completion of the Security Department's Defense and Detention Course within Six (6) months following the date of hire
Emergency Medical Responder certified OR successful completion of certification no more than Twelve (12) months following date of hire
Successfully complete all required training
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear; stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee may regularly be required to climb or balance; kneel, crouch, or crawl; jump, twist, or maneuver quickly; and taste or smell. Must be able to lift and carry up to 25 pounds and push or pull up to 50 pounds. Must have the ability to lift, carry, move, or assist individuals and/or heavier objects with assistance and/or appropriate equipment. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electric shock. The employee is frequently exposed to extreme cold and extreme heat. The employee is regularly exposed to secondhand tobacco smoke, and vibration. The noise level in the work environment is usually very loud.
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