Returns Specialist Job Listing at Bob's Discount Furniture in Aberdeen, MD (Job ID R-28093)

Description

Bob's Discount Furniture is quickly climbing the ladder of top furniture retailers in the country! Come join us and share in our journey of success!

What we have to offer you:

• Great starting hourly pay at $18.00 - $20.00/hour (Based on experience)
• Incredible benefits package including Medical, Dental, Vision, 401K with a generous company match, Paid Time Off, Paid Holidays Off, even a paid day off for your Birthday! Bob's Discount Furniture also offers an employee discount of 30%, Employee Assistance programs and many other benefits!
• An experienced management team that gives you the respect you deserve.

Here's what you will be doing:

• Complete EOD processes as assigned by the Returns leadership team
• Help process and do any adjustments for in-house home delivery returns
• Log and review store/accounting requests to PGI/PGR documentation
• Provide back-up assistance to the returns clerk for STO returns, RTV processing, mystery and mis-id discrepancies
• Sustain working knowledge of all procedures and policies for system interface and customer account management
• Provide regular feedback to Return's Supervisor
• Perform daily review on all returns locations and cycle count as needed
• Provide support for administrative/clerical functions as needed

• Decision Making Responsibilities:
  • All decision-making responsibilities are under the direct supervision of the Return's Supervisor. Work is performed within standard practices with limited opportunity for un-reviewed decision making
• Financial Responsibilities:
  • This position will affect customer accounts.  Review and changes to a customer's account may be determined by the Coordinator and must conform to guidelines approved by Return's Supervisor
• All other duties as assigned.

This is what you will need:

• High School Diploma or equivalent experience in a warehouse atmosphere
• Some Excel experience preferred
• Types 35-40 words per minute
• Strong verbal/written communication and organizational skills
• Skilled at multi-tasking and managing competing priorities
• Working knowledge of Windows Applications including Word, Excel and Outlook
• Detail oriented and accurate
• Good problem-solving skills
• Demonstrated ability to quickly recognize and diagnose trends and patterns in inventory transactional data
• Must be able to work flexible hours determined by the needs of the department including weekends and evenings
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.

Apply now and find out how Bob's Discount Furniture can be the next step up in your career!

Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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