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Customer Support Supervisor
Bob's Discount Furniture - CT
The Customer Support Supervisor plays a key role in leading a team of Customer Care Representatives who support our customers with questions related to furniture purchases, deliveries, and warranty claims. In this role, you will provide day-to-day leadership, coaching, and direction to your team while modeling Bob's standards for customer experience, loss prevention, and compliance with comp...
Assembly Material Handler
Bob's Discount Furniture - San Bernardino, CA
Job Title Assembly Material Handler Job Overview The primary functions of the Assembly Material Handler are to perform a final inspection on built chairs, while also ensuring that they are properly packaged in order to be put away for picking. The Assembly Material Handler will also maintain a steady supply of assembled boxes in order to be able to mat...
Warehouse Forklift Operator - Shipping Utility
Bob's Discount Furniture - San Bernardino, CA
Job Title Utility Equipment Operator Job Overview This position will require a knowledge of both Shipping & Receiving processes. Flexibility in job assignments as well as the versatility to work both equally well. In addition, the skill to operate Lift Equipment, RF units, and physical skills to lift or push / pull substantial product weight. Other dut...
Warehouse Lead - Recycling
Bob's Discount Furniture - San Bernardino, CA
Job Title: Recycling Lead Job Overview Partner with Maintenance/Recycle Manager on all challenges, decisions, adjustments or changes to be made to ensure that all aspects of the Bob's business plan are considered and followed Thoroughly understand Bob's Discount Furniture Company & Department Policies and procedures Ensure th...
Customer Support Resolution Specialist
Bob's Discount Furniture - CT
The Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. This role focuses on identifying concerns, determining effective solutions, and ensuring timely follow-through to reinforce customer loyalty. Specialists are expected to de-escalate interactions, coach advocates, a...
Recycling Material Handler
Bob's Discount Furniture - San Bernardino, CA
Job Title Recycler Job Overview The Recycler is responsible for operating equipment in a safe manner, unloading recyclable materials, and placing materials in the designated areas. Other responsibilities will include: Operate equipment such as forklift, clamp truck, bailer, compactor, etc. Maintain a clean and safe work environ...
Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - RI
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - Taftville, CT
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - CT
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - MA
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Bob's Squad Sales Support Associate
Bob's Discount Furniture - North Olmsted, OH
Job Title Bob's Squad Sales Support Associate Job Overview Join Bob's Discount Furniture as a Bob's Squad Sales Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping expe...
Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - Manchester, CT
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Truck Driver CDL Class A - Home Daily, Drop & Hook
Bob's Discount Furniture - Aberdeen, MD
Bob's Discount Furniture is quickly driving its way up the ladder of top furniture retailers in the country so why not join us on our road to the top? Come join our safety focused, private fleet as a CDL Class A Company Driver . Enjoy the most up to date equipment and the job security you deserve! Our Local Company Drivers are home daily and earn top&nb...
Yard Driver
Bob's Discount Furniture - Solon, OH
Job Title Yard Driver Job Overview The Yard Driver is primarily responsible for maintaining a neat and orderly lot oriented toward maximizing efficiency in servicing the company needs. The Yard Driver will also be responsible for completing local deliveries as needed. Other responsibilities include: Operate Yard Truck to maneuver and park la...
Sales Associate - Guest Experience Specialist
Bob's Discount Furniture - Amherst, NY
Job Title Retail Guest Experience Sales Specialist Job Overview Our Retail Guest Experience Sales Specialists are a driving force behind Bob's Discount Furniture's success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob's. As a Guest Experience Sales Specialist, you'l...
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