Description
CareerArc Code CA-PC Hybrid: #LI-Hybrid This Is Helix. Powered by You.
At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world. Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, so if you're looking for a place where your ideas will be heard – this is the place for you! As a DevOps Engineer III within the Helix Development Support team, you will design, deploy, and support scalable infrastructure platforms across public, private, and hybrid cloud environments. You will play a critical role in architecting, automating, and maintaining platform services to ensure reliability, performance, and seamless operations for Helix product development and delivery. You will work closely with development, cloud operations, and security teams to streamline deployments and enhance overall system efficiency.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Infrastructure Operations
- Maintain and support platform deployment stacks across Kubernetes distributions, including K8s, OpenShift, Rancher, OKE, GKE, and EKS.
- Deploy and manage private, public, and hybrid cloud environments on AWS, Google Cloud, Oracle Cloud, and other IaaS providers.
- Deploy data centre environments across bare metal, virtualised, and cloud-native instances.
- Provide architectural guidance for infrastructure services enabling product build, test, and delivery.
- Infrastructure as Code & Automation
- Develop and maintain Infrastructure as Code (IAC) using Terraform, Ansible, CloudFormation, Jenkins, and ArgoCD.
- Automate and standardise cloud-ready infrastructure and operational workflows.
- Build automation to improve the speed, reliability, and repeatability of deployments.
- (Bonus) Contribute to tooling using Go or Python.
- CI/CD & Platform Enablement
- Support and enhance CI/CD pipelines to streamline deployments across multi-cloud and hybrid environments.
- Enable developers and QA teams with reliable platform services for testing, staging, and production environments.
- Observability, Reliability & Incident Response
- Support monitoring, reporting, and troubleshooting for platform uptime, configuration, and audit readiness.
- Diagnose and resolve complex infrastructure and platform issues across Kubernetes and cloud environments.
- Drive performance optimization, scalability improvements, and cost efficiency.
- Security & Governance
- Integrate cloud and container security best practices into deployment workflows.
- Work with change management and incident management tools to ensure SLDC compliance.
- Collaboration & Influence
- Collaborate with cross-functional teams across engineering, QA, cloud operations, and product.
- Mentor team members and contribute to DevOps best practices across Helix's multi-cloud ecosystem.
- Communicate risks, dependencies, and technical recommendations effectively across a global team.
To ensure you're set up for success, you will bring the following skillset & experience:
- Experience
- 7–10 years of experience in DevOps, Infrastructure Engineering, Site Reliability Engineering, or Platform Engineering.
- Hands-on experience deploying and supporting Kubernetes platforms (K8s, OpenShift, Rancher, EKS, GKE, OKE).
- Strong experience with at least one public cloud: AWS, GCP, or OCI.
- Experience supporting cloud and on-prem infrastructure environments.
- Familiarity with SDLC processes and enterprise-grade operational practices.
- Experience with networking, DNS, and basic database management is a plus.
- Experience with Spectro Cloud or other Kubernetes orchestration management platforms is a plus.
- Skills
- Strong understanding of DevOps tooling, cloud infrastructure, CI/CD, and containerised environments.
- Ability to troubleshoot distributed systems across compute, networking, orchestration, and cloud layers.
- Proficiency with automation frameworks, ie Terraform, Ansible, Jenkins, ArgoCD, etc..
- Scripting experience in Python, Go or other system administration-related language
- Excellent communication skills for collaboration with global teams.
- Education
- Minimum of a Bachelor's degree in Computer Science, IT, or related field
- Certifications like AWS/GCP/OCI, VCP, ITIL, or MCSE are an added advantage.
Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,790,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Min salary 2,092,500Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
Mid point salary 2,790,000 Max salary 3,487,500 Min Salary - NEW 2,092,500 Max Salary - NEW 3,487,500
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