Medical Assistant Scribe - Denham Springs Job Listing at Baton Rouge General in Denham Springs, LA (Job ID 1996807044)

Description

JOB PURPOSE & MISSION 

Assist the physician in coordinating care appropriate for the needs for the age population served, as defined in the department's scope of service and under the direction/supervision of the physician, clinic RN and/or clinic manager 

Essential Job Functions include, but are not limited to:  

1. Performs basic physical assessment on patients collecting data essential for treatment. 

• Collects all assessment data prior to the physician encounter in accordance with policy and communicates the presence of emergent identified problems immediately to the physician. 
• Data collected (patients' height, weight, vital signs and history) is 100% accurate. 

2. Performs patient care according to standards of care and the needs of the patient. 

• Administers medications as ordered by physician and adhering to policy, with 100% accuracy. 
• Satisfactorily, performs treatments as prescribed and directed by physician and adhering to policy. 
• Satisfactorily performs independent treatments as patient condition warrants as ordered by physician, adhering to clinic policy and protocol. 
• Performs phlebotomy as directed by physician, using proper technique 100% of the time, and in compliance with company policy. 

3. Answers and responds to all incoming patient care related phone calls. 

• Assesses and accurately determines the purpose of the call according to policy. 
• Discusses the nature of the call with the physician and responds according to physician instruction. 
• Documents, with 100% accuracy, all independent actions and physician instructions 

4. Assists in the data management processes of the clinic. 

• Assures reports are run and statistics are maintained in the database according to established processes and with 100% accuracy. 
• Assists clinic staff in assuring that all bills produced by the system are 100% accurate. 
• Provides initial training and in-service education for all network software users according to system requirements. 

5. Scribes for physician during examinations and treatments of patients. 

• Accurately gathers information and documents the treatment process in electronic health records system. 

6. Performs all other duties as assigned. 

JOB REQUIREMENTS  

Experience 

Required – 1 to 2 years in the clinic setting 

Education 

Required – none  

Preferred – High School Diploma or GED and Completion of a Medical Assistant program 

Certifications & Licensure 

Required – Current Medical Assistant Certification 

Special Skills or Knowledge 

Required – none 

HIPAA & SAFETY REQUIREMENTS 

HIPAA - Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: paper and electronic medical records without limitation, patient demographics, lab, radiology and films results, surgery/appt schedules, patient financial and 3rd party billing information, patients related complaints, information related to patient location and religious beliefs. 

SAFETY - Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, handles wastes, sharps and linens, PPE, exposure control plans, hand washing, environmental rounds to ensure safety, administers meds/bloods products, receives orders for patients, clinical alarms, collects blood samples for all age groups. 

PERFORMANCE CRITERIA & STANDARDS 

Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.   

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.  
• Takes initiative in living our Everyday Excellence values and vital signs.  
• Takes initiative in identifying customer needs before the customer asks.  
• Participates in teamwork willingly and with enthusiasm.  
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.  
• Keeps customers informed, answers customer questions and anticipates information needs of customers  

Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.  

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.  

• Maintains accurate and reliable patient/organizational records.  
• Maintains professional relationships with appropriate officials; communicates honestly and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.  

Personal Achievement- Employee demonstrates initiative in achieving work goals and meeting personal objectives.  

• Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.  
• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.  
• Upholds the ethical standards of the organization.  

Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.  

• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.  
• Initiates or redesigns to continuously improve work processes.  
• Contributes ideas and suggestions to improve approaches to work processes.  
• Willingly participates in organization and/or department quality initiatives.  

Cost Management - Employee demonstrates effective cost management practices.  

• Effectively manages time and resources  
• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.  
• Consistently looks for and uses resource saving processes.  

Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.  

• Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.  
• Employee proactively reports errors, potential errors, injuries or potential injuries.  
• Employee demonstrates departmental specific patient and employee safety standards at all times.  
• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.