Training Coordinator - Education Job Listing at Barton Health in South Lake Tahoe, CA (Job ID f0c2b62d-b286-4198-80e9-4842086e4cc5)

Description

Summary of Position:

The Training Coordinator oversees day to day operations of training programs in support of an organization culture of learning and growth. The Coordinator maintains compliance through management of programs and records, with organizational policies and procedures, and external licensing organizations (such as American Heart Association, Emergency Nurses Association, California State Board of Registered Nurses, Accreditation Council for Continuing Medical Education, California Department of Public Health Training Program Review Unit, and National Center for Competency Testing) in order to run assigned programs.

The Coordinator works collaboratively with the rest of the Education team, and serves as the liaison to instructors, students, and internal and external stakeholders for assigned program areas. This includes scheduling classes, taking registrations, coordinating instructors, maintaining instructor and class records, retrieving and reporting on records, and providing excellent customer service at all times. The Coordinator maintains proficiency in the administrative functions of the online learning management system and provides technical support by phone, by email, and in person.

Qualifications

Education:

• Bachelor's degree in education, healthcare administration, or related field required

Experience:

• 3-5 years of experience working on a team and in an office environment required
• Experience using email communication, word processing, and spreadsheets required
• Experience using Learning Management Systems, content design programs, and report writing strongly preferred
• Experience coordinating workplace or healthcare training programs preferred
• Prior teaching experience to include curriculum development, staff development, and general instruction preferred

Knowledge/Skills/Abilities:

• Demonstrated ability to learn and use new software programs, such as Learning Management Systems, design programs, spreadsheets, and word processing required
• Exceptional communication skills and ability to provide friendly customer service in difficult situations required
• Excellent presentation skills required
• Knowledge of adult learning theory and instructional strategies preferred
• Instructional and visual design knowledge preferred
• Familiarity with Project Management preferred

Certifications/Licensure:

N/A

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
• The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• The employee must occasionally lift and/or move up to 25 pounds.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
• Occasional travel to various health system locations.

Essential Functions

1. Provide consistently exceptional care at all times.
2. Become the internal expert in the program areas assigned, interpreting policy, and the liaising with internal and external stakeholders.
3. Maintain internal and records of all classes and training programs as dictated by Barton's policies and department procedures, such as the Learning Management System, course file management, and classroom and instructor calendaring systems.
4. Maintains externally required documentation to adhere to licensing organization requirements such as rosters, skills checklists, and evaluations; and otherwise communicating effectively with these external stakeholders.
5. Collaboratively schedule classes to meet the needs of the department and the organization.
6. Coordinate instructors, serving as a consistent point of contact; identify best practices in communicating with and scheduling instructors.
7. Present certain programs/materials (i.e Preceptor workshops, General Orientation, Hands only CPR, etc) to groups of employees and/or community members.
8. Assist with the setup and teardown of classes, including moving tables/chairs, setting up A/V equipment and ensuring instructor materials are ready to present.
9. Work collaboratively within the department to provide excellent service at all times.
10. Provides technical support for students and instructors in the classroom and in any relevant software programs as needed.
11. Maintain availability and functionality of equipment and textbooks needed for program areas.
12. Identify collaborative opportunities to provide service to the organization and to the community.
13. Identify best practices and opportunities to learn from other organizations in the industry.
14. Respond to the needs of the department by performing other duties, as necessary.