Sr. Field Applications Engineer Job Listing at AMD in Austin, TX (Job ID 75431-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  

JOB DESCRIPTION

Field Applications Engineers help AMD drive a new era of computing into the datacenter by engaging with key end users and platform channel partners and software partners to demonstrate AMD technology differentiators addressing their business needs in real world usage scenarios. The FAE is responsible for providing technical support to commercial end user accounts and system channel partners within their defined region(s) or vertical market(s). This position is accountable to the commercial sales team and the field engineering director for all aspects of technical engagements required to support sales and account objectives. The ideal team member will also occasionally provide training to teammates and assist them with their own unique challenges.

This position places a special emphasis on platform and end user workloads. The FAE will cultivate a deep technical understanding of server processor and accelerator SOC architectures, and the related software stacks, from the enabling platform software through the operating systems, frameworks, and applications. The successful FAE will leverage the synthesis of this knowledge to understand application performance at the device, node, rack and datacenter and guide the customer.

The Solutions Architect at AMD will:

• Articulate AMD based technology offerings across multiple market verticals
• Provide hands-on, expert-level technical assistance to end-users
• Partner with other AMD and vendor subject matter experts to build specific customer solutions
• Analyze vendor product solutions and evaluate product performance based on customer needs
• Provide technical assistance to sales in the design and integration of customer applications using AMD based datacenter solutions
• Install and test solutions in-house, as required, to ensure successful deployments and evaluations
• Lead technical design sessions; architect and document technical solutions that are aligned with end-user objectives
• Design and manage the execution of evaluations to ensure a quality solution is delivered
• Capture a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
• Other related duties as assigned

This opening is for a Staff level to provide support for strategic customers in North America in the following areas:

• Datacenter technologies
• Commercial client technologies.

JOB REQUIREMENTS

This position requires an individual with excellent organizational and communication skills (written, verbal and presentation skills) with a good balance of hardware, system architecture and software expertise. The successful candidate must demonstrate both the ability to work independently as well as part of a team. They must also demonstrate good time management skills and the ability to manage multiple priorities. The ability to cultivate strong internal (sales, marketing, engineering) and external (customer) relationships is required and the candidate must demonstrate a history of success in developing and maintaining such relationships.

• Bachelor's degree in a technical discipline or equivalent (computer science or electrical engineering preferred)
• At least 5 years experience as a senior level engineer (or equivalent technical role)
• At least 2 years in a customer facing role
• Demonstrated knowledge in one or more market verticals including cloud computing, high performance computing, software defined storage and data analytics
• Proven understanding of server and accelerator software ecosystem in one or more areas including OS, hypervisors, compilers, frameworks, models, and profiling tools
• Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure
• Good working knowledge of server hardware ecosystem at the node, rack and datacenter level
• Experience in application/workload profiling, tuning and performance assessment a plus
• Must be willing to travel up to 40%

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.