Description
WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE PERSON:
The individual is expected to work independently yet collaboratively, be self-motivated, task-oriented, and have excellent written and verbal communication skills. You are detail-oriented; you plan, implement, and evaluate work, and strive to improve with every iteration. You have strong analytical and problem-solving skills to understand complex data sets and derive actionable insights.
We're looking for a Support and Test Engineer to ensure the reliability and success of AMD's internal AI knowledge platform, serving thousands of active users across the company. This role combines customer-facing support, automated testing, and quality assurance responsibilities to maintain a world-class internal AI experience.
KEY RESPONSIBILITIES:
- Act as the primary support contact for internal users, triaging issues and gathering feedback for engineering teams.
- Develop and maintain automated testing frameworks to validate new code, ensure uptime, and prevent regressions in AI-generated outputs.
- Create and execute evaluation pipelines to monitor response quality and relevance from LLM-based systems.
- Partner with developers to build robust CI/CD and monitoring tools for production stability.
- Help document and continuously improve incident response and release validation processes.
PREFERRED EXPERIENCE:
- 3+ years of combined experience in full-stack development, quality engineering or related fields.
- Experience with Python-based testing (PyTest, Playwright, etc.).
- Experience with GitHub Actions and CI/CD.
- Familiarity with LLM-based applications and performance monitoring tools.
- Experience with containerization and orchestration (Docker, Kubernetes).
- Excellent communication skills and customer empathy, with a focus on improving user satisfaction and trust.
ACADEMIC CREDENTIALS:
Bachelor's degree in Computer Science, QA Engineering, Computer Engineering, or a related field.
LOCATION:
Belgrade, Nis (Hybrid)
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Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
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