Cherry Point is searching for a collaborative and customer service-oriented Assistant Community Manager. In this role, you will be responsible for assisting the Property Manager with the routine operation of the community. The purpose of this position is to provide the additional capacity needed to manage the community effectively.
Assists in managing the day to day operations of the community center and staff
Assists Property Manager in handling resident concerns.
Responsible for collection of delinquent accounts, recoup current resident damage, daily bank deposit and other financial responsibilities.
Responsible for checking all property management team data entry for accuracy within community database Yardi. Reviews and approves all new resident files.
Ensures all required daily, weekly, and monthly reports are complete, accurate and on time.
Enforces resident guide and community standards by regularly inspecting common area of community.
Monitors and assists in completing resident journey touch points.
Actively assists and participates in the organization and execution of company-sponsored resident events including social events, educational classes and community programs.
Provide high standard of customer service to residents through a prompt and courteous response to all inquiries.
May conduct move out assessments with departing residents and assess any charge for damages.
May be responsible for Resident Service Coordinator duties as needed such as move-ins, move outs.
May be responsible for conducting move out information sessions.
High School diploma or GED equivalent required. College education preferred.
2-5 years property management experience preferred. Demonstrated leadership or management education required.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. NALP designation preferred
Proficiency in Microsoft Office is required
Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors and fellow employees to ensure a professional, responsible, and courteous environment.
Performs other duties as assigned.
With 3,000 team members working across 500+ locations in 22 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They're individuals, families and heroes.
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