UPS Job - 43561112 | CareerArc
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Company: UPS
Location: Louisville, KY
Career Level: Mid-Senior Level
Industries: Transportation, Logistics, Trucking


The Product Management Team is a part of the Industrial Engineering department within the UPS Healthcare Business Unit.  The team serves a lead role within the engineering group to support new technology onboarding, validation and run cost.

We are seeking a qualified, motivated individual to join our team of engineers and lead new technology development for operating in our Healthcare/GMP facilities.  The Product engineer will be responsible for a subset group of technologies to manage and maintain.  They will help drive IT setup, repeatable deployment plans, QA validation, maintenance options and vendors future road map along with implementation support.  The technology could be used in a variety of conditions from ambient, cooler, freezer, dangerous goods storage or even regulated storage.

The individual will also be responsible for ongoing industry knowledge, best practices and trends associated with their portfolio.  Will need to be detail oriented in supporting our QA validation process along with good communication skills as they interact with various business units and vendors. 


  1. Design and implement automated systems for use in diverse dedicated or mixed client environments
  2. Maintain patch update records, testing records along with upcoming version updates to coordinate with appropriate teams
  3. Lead collaborative discussions between departments and key stakeholders to determine automation feasibility short and long term
  4. Create detailed road maps to guide automation projects from conception to final implementation
  5. Support existing automation technology with component and process upgrades
  6. Assist with training and developing engineering staff to include on the job training, reviewing work studies, and assisting with feedback for system improvement
  7. Perform more comprehensive engineering analytics and system reviews, such as collecting, reviewing, and analyzing data, forecasts, and related information.
  8. Develop layouts, capacity, equipment, and validation plans.
  9. Prepare presentations for senior management regarding recommendations of studies and projects; may assist with presenting information.
  10. Lead and/or develop standard operating procedures, work instructions and related materials.
  11. Identify and deliver on project milestones, communicate with stakeholders, remove complex obstacles, and ensure a variety of resources are available. 
  12. Develop specialized or more comprehensive metrics and goals for programs, oversee performance, and work with staff when potential problems are identified to bring to resolution.
  13. Travel up to 30%



  • Demonstrates experience with technology including but not limited to AMRs, AGVs, conveyance types, robotic arms, scanners, put walls, etc.
  • Demonstrates knowledge of healthcare logistics and distribution including cold chain, controlled substance, and dangerous goods storage and processing
  • Demonstrates experience with healthcare clients including pharmaceuticals, medical device, nutraceuticals, animal health, and vaccines
  • Demonstrates understanding of implementation objectives, project planning, and one's role within a project
  • Demonstrates knowledge of common financial terms and calculations
  • Demonstrates an understanding and use of grammatical rules; expresses ideas clearly and concisely; explains the relationship of effective writing to business objectives
  • Identifies/creates routine and complex work methods/processes/flows to analyze; describes the basic steps in analysis of data related to people, technology, or information
  • Proficiency in MS Office (Excel, Access, Teams, OneNote, Outlook, Word, PowerPoint) & AutoCAD
  • Experience in Industrial Engineering and implementations (2 to 4 years' experience preferred)
  • Bachelor's degree or international equivalent in Engineering or related field
  • Understanding of IT systems (WMS, WES, WCS) design and functionality

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

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