UPS Job - 41001908 | CareerArc
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Company: UPS
Location: Elk Grove Village, IL
Career Level: Mid-Senior Level
Industries: Transportation, Logistics, Trucking


Job Summary

The Operations Support Supervisor manages the international network performance and communicates with overseas suppliers and operations to ensure efficient and on time performance throughout the network.  He/She is responsible for highlighting potential concerns or delays within the network using business intelligence tools.

Other Duties

  • Provides export support for internal customers (e.g., service centers, destination centers, etc.) to meet operational needs and to promote customer satisfaction.
  • Investigates export operational failures to mitigate future occurrences.
  • Provides on-going feedback and support to improve performance.
  • Supports the operations team in network performance and development.
  • Communicates with all overseas logistics partners to monitor and manage performance.

 Preferred Competencies

  • Detail Orientation: Distinguishes between “big picture” concepts and comments and specialized, smaller specific facts associated with work; notes the specifics of events and experiences; explains, in general, how details impact end goals or outcomes; ensures that work is completed accurately and with the appropriate level of detail.
  • Legal, Regulatory, and Compliance Knowledge:  Demonstrates a basic understanding of the functions, regulations, and procedures of compliance agencies or governing bodies; takes a leadership position in programs that reduce risk and enhance safety.
  • Multicultural Agility:  Recognizes importance of understanding global and cultural diversity; interested in learning about cultural differences that impact business.

Minimum Qualifications

  • Bachelor's Degree (or internationally comparable degree) – Logistics or Supply Chain Management –Preferred
  • Experience with SQL – Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

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