- Associates degree required
- Licensure Required
- 3-5 years experience is required
Position Summary: The Emergency Department Care Coordinator works in conjunction with the ED providers and admitting physicians to determine the appropriate admission status and level of care. Utilizing defined utilization management criteria, the ED Care Coordinator provides clear guidance regarding status and level of care for all patients being admitted to the hospital or referred to the Observation Unit. All available provider documentation and test results are reviewed to ensure all required supportive documentation is present to justify status and level of care prior to patient leaving the ED. The ED Care Coordinator is also responsible for direct admission screening and room assignment, and is the facilitator for provider to provider communication regarding the admission status.
The ED Care Coordinator communicates throughout the shift with Admitting, House Supervisor, PACU, SDS, and nursing units to assure that all pre-scheduled surgeries/procedures remain at the pre-approved status as they move through the various stages of treatment and recovery. If the patient's clinical status dictates, the ED Care Coordinator will revise the status and facilitate provision of the correct level of care. Additionally, the ED Care Coordinator is responsible for facilitating patient flow from the ED to the inpatient and observation units by appropriately assigning patient rooms in a timely manner.
The ED Care Coordinator is responsible for assessing, identifying and discussing with patients/caregivers, safe discharge plans when admission or observation status is not indicated. Once a safe and appropriate discharge plan has been agreed upon by all involved parties, the ED Care Coordinator is responsible for coordination and communication of the plan.
Education: Associates degree in Nursing required. Bachelor of Science in Nursing or related field preferred.
Licensure/Certification: Registered Nurse license from the State of MD required. Certification in Case Management/Utilization Management preferred. BLS - Basic Life Support certification is required, but will provide training if necessary.
Experience: Minimum of four years of nursing experience in acute care setting. Previous experience in utilization review and discharge planning desired.
Skills: Strong computer skills with experience using Microsoft Word, Excel, and Outlook desired. Must demonstrate strong critical thinking skills as demonstrated by an ability to correctly apply utilization criteria, identify and coordinate appropriate discharge planning options for routine and non-routine patient situations. Demonstrated excellent communication skills.
MAYBE REQUIRED TO WORK ADDITIONAL SHIFTS OR VARYING HOURS TO MEET THE OPERATIONAL NEEDS OF THE DEPARTMENT.
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