University of California Job - 31522440 | CareerArc
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Company: University of California
Location: San Francisco, CA
Career Level: Associate
Industries: Government, Nonprofit, Education


At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve – a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as seventh in the country – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Department Description

The Fontana Tobacco Treatment Center is staffed by a physician, nurses, pharmacists and social workers who are specially trained in treating tobacco dependence.

The Center is a non-judgmental, non-fear based resource for people wanting to stop using tobacco.

Job Summary

The Fontana Tobacco Treatment Clinical (FTTC) Specialist is a patient education professional. As a result of advanced education, in depth clinical knowledge, skills and experience can provide expert coordination of care for a variety of patients with tobacco dependence including those who are seeking group or individual counseling as well as pharmaceutical therapies. The individual in this role will also assume responsibility for the ongoing growth and development of the Fontana Tobacco Treatment Program.

Under the general direction of the Director of Heart & Vascular Inpatient Services and in collaboration with the FTTC Co-Directors the primary responsibility is the management and coordination of the highest quality care which is to be delivered in a cost/effective manner for patients undergoing treatment to stop tobacco use.

Provides leadership for collaborative management, with emphasis on education and continuity, of patient care for the entire course of treatment. Ensures that patients receive high quality multidisciplinary care, provides a clear framework for decision-making, and participates in creating an atmosphere of mutual trust, acceptance, recognition and respect, functioning in the role of clinician, consultant, educator, researcher and program administrator.

The specialist will oversee the program development and coordination of patient care. S/he will work collaboratively with other tobacco related programs at UCSF and work to coordinate services. This individual will provide presentations, seminars, and trainings on smoking cessation to internal and external stakeholders. S/he will provide group, individual and telephone counseling.

S/he will develop and provide evidence based training programs and opportunities to UCSF employees to improve the quality of tobacco treatment services at UCSF. S/he will develop educational materials for patients and staff. S/he will collaborate and support other departments within UCSF Health.

The specialist will maintain oversight of data and quality initiatives.

Required Qualifications
  • Five years recent directly related experience with cardiovascular, cardiothoracic or heart valve
  • Active California licensure in good standing as a RN/NP, RN/CNM, RN/CRNA, or Physician Assistant
  • Active American Heart Association CPR Certification
  • National board certification as Nurse Practitioner or Physician Assistant as indicated by specialty
  • Master's or Doctoral Degree in Nursing (NP)/PA program, or related field
  • Advanced knowledge of methodology for data collection, analysis, and reporting
  • Advanced critical thinking and problem-solving skills to assess highly-complex issues and develop multiple options for resolution
  • Advanced interpersonal skills, with the ability to provide education, training, and direction to staff, and to develop positive working relationships with patients, families, employees, and outside agencies
  • Advanced skills in written and verbal communications, with the ability to convey complex and / or sensitive information in a clear and concise manner
  • The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications
  • N/A

  • Active California licensure in good standing as a RN/NP, RN/CNM, RN/CRNA, or Physician Assistant
  • Active American Heart Association CPR Certification
  • National board certification as Nurse Practitioner or Physician Assistant as indicated by specialty

Living Pride Standards

Service Excellence

  • Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
  • Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
  • Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
  • Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
  • Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
  • Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

  • Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
  • Picks up and disposes of any litter found throughout entire facility.
  • Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
  • Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
  • Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Health locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

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