Be a part of a world-class academic healthcare system at UChicago Medicine as a Leave & Accommodations Specialist for the Human Resources department at our main medical campus.
The Leave and Accommodations Specialist will serve as an integral member of the Leave Administration, Absence Management and Accommodations (LAAMA) team in Human Resources to manage the administration and coordination of leave plans (FMLA, non-FMLA, etc.), disability (short-term, long-term, and voluntary), and accommodations (ADA, religion-based or otherwise). This individual will be a day-to-day contact for internal and external resources for the LAAMA team, completing tasks and projects as assigned in a(n) independent, professional, and timely manner, and escalating matters of higher complexity to the appropriate resources, as part of owning the overall completion of day-to-day tasks.
Essential Job Functions:
- Accommodations Assistance –
- Coordinates timely processing of interactive process with employees, leaders and/or applicable HR and Occupational Medicine staff regarding medical restrictions and potential reasonable accommodation(s), including analysis of any potential undue hardships, direct threats and other potential outcomes.
- Monitors duration of leaves, and restricted work, and partners with manager to coordinate return to work, alternative work arrangements, leaves of absence and/or separation of employment in the rare instance where effective reasonable accommodation cannot be achieved.
- Communicates with providers of medical treatment regarding qualifying reasons and anticipated length of leave/disability period, and/or employee medical restrictions.
- Assists employees to return to work to the same and/or equivalent roles within the hospital system within a reasonable time period.
- Implementation of LAAMA Strategy Internally –
- Works collaboratively across the organization and under the direction of the LAAMA Manager, to identify, develop and implement key initiatives, programs and specific tools relating to leave and workplace accommodation management,
- Supports the organization as the first point of contact related to leave of absence and workplace accommodation management.
- Implementation of LAAMA Strategy Externally –
- Serves as first point of contact and coordinates the integration of claim management involving Short Term Disability (STD), Long Term Disability (LTD), Parental Leave, Family Medical Leave Act (FMLA), Salary Continuation, Medical and Other Leaves in accordance with the organization's Plan Documents, policies, procedures and applicable laws that govern them.
- Coordinates integrated claims management with LOA, STD, and LTD vendors to provide timely and accurate customer service.
- Investigates and follows up on abnormal and/or inconsistent activities with a claim.
- Promoting Positive Health-related & Operational Outcomes –
- Serves as a liaison between treatment providers, Occupational Medicine, vendors, staff, management, and other HR staff to protect the rights of claimants/employees and reduce potential organizational exposure.
- Enhancing Departmental Communication –
- Facilitates effective communication between management and employees regarding leaves of absence and workplace accommodations to promote employee morale and maintain an inclusive work environment, remaining mindful of the need to control costs and increasing quality and productivity consistent with applicable leave laws and UChicago Medicine's policies and procedures.
- Education & Information Sharing –
- Collaborates, educates, advises, and maintains positive relationships between client groups, management, employees, Occupational Medicine and Human Resources by serving as a liaison to procure specialty services like leave administration by distributing information to employees and timely reviewing requests for leaves, medical restrictions and workplace accommodations while ensuring equitable treatment of employees.
- Identifies new or existing managers or employees who need information/consultation regarding leaves and medical restrictions and provides information accordingly.
- Timely Responsiveness to Inquiries & Payroll Entry –
- Responds to day-to-day employee and management questions and concerns regarding leave, medical restrictions, disability pay and/ salary continuation in a timely manner.
- Works with payroll, management, and employees to ensure accrued pay and disability is correctly allocated and statuses are updated in HRIS to reflect.
- Task Management –
- Complete assigned singular tasks or tasks within project areas of simple to medium complexity in a timely manner, escalating appropriately and communicating effectively to ensure proper handling of tasks and associated projects.
- Performs other duties as assigned
- Bachelor's Degree in Business Administration, Human Resources, Health management or closely related field
- Minimum three (3) years of experience administering leave management (STD/LTD/FMLA/Disability Management/Workers' Compensation)
- Knowledge of benefits administration and absence management, including, but not limited to, FMLA (Family Medical Leave Act) , ADAAA (Americans with Disabilities Act Amendments Act), Workers Compensation, FLSA and other DOL regulations
- Knowledge of absence and health related benefits, such as the different types of leaves, the relationships with accrued time and disability benefits, job and benefits protection, and legitimate methods of absence-related scrutiny
- Ability to have difficult conversations in an employment setting, while maintaining confidentiality of sensitive information
- Proficient in MS Office (Word, Excel, Outlook)
- Strong verbal and written communication skills with all levels within and outside the organization, being able to convey accurate messages to different audiences of varying knowledge bases, such that message delivered = message received.
- Effective reasoning ability in order to research complex questions / situations and formulate appropriate resolutions and recommended process changes.
- Particular attention to detail, specific ability to distinguish between leave designations and respond to time sensitive requests.
- Strong organizational and time-management skills
- Computer-based skills including navigating HRIS systems and learning new systems
- Ability to operate successfully within a unionized environment
- Work well independently AND in a team environment
- Experience with general welfare benefit and accommodations
- Willingness to expand skill set beyond comfort zone
- Sense of humor within a professional environment
- Job Type/FTE: Full Time (1.0 FTE)
- Shift: Mondays-Fridays - 8:00am to 5:00pm
- Unit/Department: Occupational Medicine
- CBA Code: Non-Union
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