The TMX Finance® Family of Companies is looking for a Manager of Fraud Risk Strategy to join the Credit Risk team and lead the design, development, and execution of fraud management strategies that will deliver an exceptional customer experience while minimizing fraud losses. As a thought leader who works strategically with cross-functional teams, you will partner with Product, Legal, and Information Technology. You will become a key player in driving the success of the business by continuously monitoring the portfolio to track fraud rates, monitor new fraud trends/indicators, and identify high risk populations. Furthermore, you will conduct advanced (predictive) analytics to develop fraud prevention models and strategies leveraging multiple sources of internal and external data.
This position is based in-office. The health and well-being of our Team Members, their families, and our customers remain a top priority for us. That's why we've taken a number of steps to help maintain a clean and safe environment where Team Members can thrive, and customers can feel safe. Currently, in our stores and Corporate offices, we're practicing social distancing, encouraging face coverings (unless otherwise required by law), and considering state, local requirements and Center for Disease Control (CDC) guidelines to help ensure a clean and safe environment for all. As the situation evolves, changes may be made to our practices, in line with state and local mandates as well as CDC-guidelines.
Ability to maintain a full-time work schedule with regular in-person attendance. A full-time work schedule for this position includes, at a minimum, 40-hours per week.
Create and implement a robust Fraud Strategy framework and strategic roadmap
Compare solutions from the best-in-class fraud prevention vendors in the industry
Quantitatively develop sophisticated fraud models, rules and strategies to reduce origination fraud and to support continued growth of the online channels
Optimize score cut-offs and business rules for existing fraud tools
Develop comprehensive reporting and analysis to monitor fraud trends and drive improvements in customer experience
Analyze data to determine areas with high fraud loss levels and develop solutions to mitigate fraudulent activity
Proactively investigate and research fraud and risk management trends in the industry
Support pre-implementation and post-implementation unit testing and monitoring.
Execute audits and perform ad-hoc analysis, data extractions.
- Master's Degree in Statistics, Mathematics, Economics, Engineering, Computer Science or related field. Master's degree or MBA preferred.
- Minimum 7 years of experience with fraud analytics relating to fraud model and strategy development in online lending within financial services
- Preferred experience with development of fraud strategies for online personal loans
- Proven track record of working with cross-functional teams, implementing strategies and thought leadership needed to implement and drive a fraud risk analytics infrastructure
- Experience synthesizing data into actionable strategies and telling the story
- Experience with any of the following third-party data providers: Cybersource, ID Analytics, iovation, Emailage, Neustar, ThreatMetrix, IDology.
Learn More About Us
The Manager of Fraud Risk is part of the Credit Risk Strategy, a team dedicated to elevating the Company's global online product portfolio. To learn more about our teams, visit https://www.tmxfinancefamily.com/careers/top-talent/.
Check out what's happening in our Company at https://www.tmxfinancefamily.com/tmx-talks.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
All TMX Finance Family of Companies entities are Equal Opportunity Employers.
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