TMX Finance Family of Companies Job - 43782000 | CareerArc
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Company: TMX Finance Family of Companies
Location: Carrollton, TX
Career Level: Entry Level
Industries: Banking, Insurance, Financial Services

Description

Overview

Clicker Agent
Carrollton, TX

 

The TMX Finance® Family of Companies is looking for a Clicker Agent to join our team and work closely with our Dialer Administrator and Collections team. You come to the table with the dedication and work ethic we expect of every team member, and we'll provide you with the training, tools, and resources you'll need to succeed. If you are looking for a dynamic career with significant earning potential and tremendous advancement opportunities, you've come to the right place.


Essential Responsibilities

Perform daily uploads, downloads and importing of files

 

Manually click phone numbers via the portal at a high speed for the purpose of connecting calls to live agents

 

Perform daily uploads, downloads and importing of files

 

Handle multiple tasks at once

 

Ensure and document for all outbound activity

 

Analysis of output data to identify potential problems/issues

 

Create and update dialing campaigns, filter, list strategies and reports

 

              Support as back up for dialer campaign loads as necessary


Minimum Qualifications

  • 1+ years of experience in administrative role
  • Intermediate proficiency level with Microsoft Excel
  • Intermediate to advanced proficiency level utilizing and creating customized reporting data
  • Basic statistics knowledge and ability to comprehend and analyze output data
  • Strong time management and the capability to execute multiple tasks and priorities in a dynamic environment.
  • Excellent oral and written communication skills
  • Hours may include some nights and weekends
  • Demonstrated proficiency in Microsoft Excel and Word
  • Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications

 

  • Call Center environment experience

 

Learn More About Us

 

The Clicker Agent will be a part of the Collections Team, a dynamic group comprised of multi-taskers and problem solvers. 

 

Check out what's happening in our Company at https://www.tmxfinancefamily.com/tmx-talks.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

All TMX Finance® Family of Companies Are Equal Opportunity Employers.


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