The Westin La Paloma Resort & Spa Job - 31567517 | CareerArc
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Company: The Westin La Paloma Resort & Spa
Location: Tucson, AZ
Career Level: Entry Level
Industries: Lodging

Description

The Westin La Paloma Resort & Spa

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.



Qualifications

  • Hotel experience preferred.
  • Superior communication skills to provide information and associated services to hotel management and guests.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


Responsibilities

  • Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.
  • Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
  • Make contact with group representatives. Explain how to make contact if needed throughout function.
  • Communicate all BEO changes to catering office and affected departments.
  • Coordinate with banquet staff set-ups, changes and time schedules for all functions.
  • Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.
  • Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
  • Recap all banquet checks at end of each day and turn in to Night Audit.
  • Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.


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