The MENTOR Network Job - 39859059 | CareerArc
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Company: The MENTOR Network
Location: Boston, MA
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


This is a remote position and can be located anywhere in the US.


  • Install, upgrade, tune, and troubleshoot complex applications, running on Linux or Windows with Cache, MySQL, or SQL Server databases
  • Lead weekly meetings across multiple departments to ensure applications are running as expected and business users' expectations are being met; consult with users to identify current operating procedures and to clarify program objectives
  • Support the identification, diagnoses, and resolution of system and end-user problems to ensure adequate performance, scalability, and capacity
  • Support internally developed applications by addressing defects and coding and testing enhancements to existing systems; develop test plans to verify the logic of new or modified programs; automate manual processes
  • Document system architecture to describe program development, logic, coding, and corrections; review documentation and makes revisions as necessary
  • Support ETL processes to move large amounts of data using appropriate application tools
  • Work with vendors to ensure Service level agreements are being met
  • Adhere to corporate system development life cycle, corporate style standards, governance, and related policies; ensure compliance change control policies are met; assist with HIPAA audits
  • Stay current with trends in the technology industry; embrace continuous improvement and identify opportunities to improve systems through new technology Train and oversee the work of less experienced staff as needed


  • Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field
  • 3-5 years of experience as a product owner in a large enterprise infrastructure environment
  • Expertise in Linux with IPTables and basic commands; shell scripting; high transaction databases
  • Experience with project/issue tracking and collaboration software
  • Experience with web server platforms
  • Familiarity with high transaction relational databases

Why Join Us?

  • Full compensation/benefits package for employees working over 30 hours/week
  • 401(k) with company match
  • Paid time off and holiday pay
  • Enjoy complex work that makes a difference in the lives of those we serve
  • Career development and advancement opportunities across a nationwide network

The MENTOR Network is a national network of local health and human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries, and to youth with emotional, behavioral and medically complex challenges, as well as their families; and to elders in need of support. At The MENTOR Network, our core values—Integrity, Respect, Inclusion & Growth—and the behaviors that define them, guide how we interact with each other and how we approach our work. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, we strive to support our ~35,000 employees serving ~30,000 individuals in nearly 40 states. As an organization of people serving people, positive and productive relationships are vital to the work we do.

Equal Opportunity Employer, including disability/vets

 Apply on company website