The Church of Jesus Christ of Latter-day Saints Job - 32613880 | CareerArc
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Company: The Church of Jesus Christ of Latter-day Saints
Location: Riverton, UT
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education



A System Engineer 4 is responsible for the systems and infrastructure which support a product. System engineers are involved in the Prepare and Commit phase as they help the solution team identify viable designs and products. This position is responsible for documenting the system components of the business, information, application and technical architectures. The incumbent is responsible for creating and documenting the detail design for the system. As the project moves into the Create phase, this position is responsible to build instances of the system to support the rest of the implementation team. This role helps guide the system on its transition to production. 

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.


  • Provide significant input and direction to strategic plans and product roadmaps

  • Design measures to protect the system from security compromise and to keep the system safe.

  • Document the steps required to fulfill service requests

  • Plan and perform approved scheduled and emergency maintenance. This includes documenting the maintenance and following the change management process. In some situations, this role will be required to also approve documented change requests.

  • Respond to escalated incidents and engage vendors as necessary. Identify, track and resolve associated problems

  • Author and maintain documentation and knowledge-based articles

  • Adhere to all security guidelines and that systems are properly protected with working backups; ensure all others with access are doing the same

  • Perform general research to evaluate a range of product offerings and evaluate emerging trends

  • Identify and document technical application, architectures and requirements

  • Order, provision and configure supporting systems and infrastructure

  • Interact with vendors, provide feedback on their products, and help select which vendors the Church will use

  • Participate in the design and implementation of supporting systems and infrastructure

  • Train other team members on the use of the supporting systems and infrastructure. Keep training material up-to-date.

  • Ensure system monitoring is properly tuned



  • Bachelor's degree in related field, or equivalent professional experience

Work Experience:

  • 6+ years of relevant experience with the specific product being supported including 2+ years of supporting product development activities and be capable of guiding technology decisions

Demonstrated Skills & Abilities:

  • Significant Microsoft Windows system administration experience

  • Microsoft Dynamics CRM system experience a plus

  • Experience with Microsoft Azure applications and environment

  • Significant Linux system administration experience

  • Experience with application, infrastructure, and site monitoring tools like AppDynamics, Cloudwatch, Nagios, Apica, etc.

  • Experience with Network layer load balancing, F5 experience a plus

  • Experience with scripting languages (Bash, Python, PowerShell)

  • Experience in .Net and Java environments

  • Ability to lead a resolution team and help troubleshoot a system that is down

  • Commitment to be reachable day or night for outage situations

  • Experience supporting cloud applications and environments, both AWS and Azure

  • Experience building and maintain CI/CD infrastructure

  • Experience working in a structured large-scale operational environment

  • Proven experience with Change, Incident, and Problem management processes, and should be familiar with ITIL

  • Executive-level oral and written communication skills

  • Proven leadership and management skills

  • Understand the business processes being supported by the solution

  • Proven as an exceptional troubleshooter with the ability to think under pressure

  • This job operates in a professional office environment

  • To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

Worthiness Qualification

Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.

Posting Notice/More Info.

Please Note: All positions are subject to close without notice. 

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