The Church of Jesus Christ of Latter-day Saints Job - 31751081 | CareerArc
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Company: The Church of Jesus Christ of Latter-day Saints
Location: Riverton, UT
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education



The availability and resiliency of the computing and infrastructure environments are critical to enabling the execution of the missions of the Church. This is a contract position that provides the intermediate and more complex support functions to operate, maintain, and troubleshoot the storage environment. This position works on assigned tasks to design and build the Storage platforms that enable the Church to provide applications in a highly available, cost-effective way. This position utilizes storage technologies to document, configure, implement, and troubleshoot current and future solutions. This role is also designed to provide key operational and design feedback to product management to allow for service improvement. As a member of the broader engineering team, the incumbent works with minimal supervision and direction and is expected to utilize experience and industry best practices to solve problems for diverse customer requirements.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.


  • Respond to and troubleshoot incidents/service requests (add/move/change/decommission)

  • Participate in P1 review meetings

  • Create problem records

  • Perform audit tasks as directed by management

  • Configure equipment to design specifications

  • Test patches

  • Device and software maintenance and upgrades

  • Design, document, implement and validate changes to the storage environment

  • Utilize automated tools

  • Provide recommendations and operational feedback for improvement of management tools

  • Design and evaluate proof of concept

  • Document test plan

  • Execute test plan for final solution

  • Create bill of materials

  • Configure and modify equipment

  • Prepare cut-sheet and installation instructions

  • Stage equipment for implementation

  • Add Systems monitoring points

  • Receive training from the engineering functions

  • Perform system health checks

  • Administer storage access

  • Maintain systems management tools



  • Bachelor's degree in related field or equivalent professional experience

Work Experience:

  • 5+ years enterprise experience

  • 3+ years of relevant experience in storage operations, storage design, storage integration with other infrastructure components, and systems management

Demonstrated Skills & Abilities:

  • Ability to troubleshoot complex problems

  • Training and experience in one or more storage technologies, including file (NetApp, Oracle ZFS), block (EMC, Hitachi, Dell), and data protection (Tivoli Storage Manager, CommVault, Data Domain)

  • Skilled in a majority following areas: Windows/Linux/Unix, Storage (NFS & Block), x86 Platform, Virtualization, Data center infrastructure, and High availability

  • Skilled in at least one of the following areas: File Storage, Block Storage, Storage Area Network (SAN) management and design, Data Protection (backup), Business Continuity, and Disaster Recovery technologies

  • Strong interpersonal, collaboration and communication skills

  • Ability to think creatively around traffic analysis and quality of service

  • Understanding of IT business functions and enterprise process governance

  • Experience in designing, implementing, configuring, and administrating at least one of the technologies listed above

  • Solid understanding of storage management tools

  • Strong understanding of servers, virtualization, operating systems, routing, switching and firewall principles and concepts

  • This job operates in a professional office environment

  • To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

  • Required to lift up to 50 pounds as well as bending, stooping, reaching, and grasping

Specific Degrees, Certifications, Licenses:

  • Technical certifications preferred (NFS, Block)

Worthiness Qualification

Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.

Posting Notice/More Info.

Please Note: All positions are subject to close without notice.

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