Sweetser Job - 39179926 | CareerArc
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Company: Sweetser
Location: Brunswick, ME
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech


Nationally recognized and accredited, each year Sweetser connects 20,000 children, adults, and family members with the services they need and deserve in the treatment of mental illness. The organization's roots in residential care for children date back to 1828.

Our caring and compassionate professionals provide services in mental health, recovery and education, creating promising futures for the children, adults and families we serve. Our professionals include psychiatrists, psychologists, advanced practice psychiatric nurses and licensed clinical social workers, supporting our statewide network of care:

*  Community-based services: Assertive Community Treatment, Behavioral Health Home, Community 
    Integration, Primary Care Integration, and School-based Services
*  Crisis Services: Crisis Stabilization Units, and Mobile Crisis Intervention
*  Outpatient Services: Affiliate Network, Individual, Family or Group Therapy, New England Eating Disorders, Psychiatric 
    Services, School-based Therapy, and Substance Use Disorder Therapy
*  Peer Services: Intentional Warm Line, and Peer Training Network
*  Residential and Educational Services: Day Treatment Services, FOCUS Through Adventure, and Specialized Schools

As part of our dynamic, growing organization, you can help make a difference in the lives of the children, adults, and families of Maine. A nationally recognized and accredited leader, we have the resources to help you excel: competitive salaries, a wide range of benefits and a motivated team of more than 700 employees. Find out how Sweetser can make all the difference in your career!

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Provides clinical leadership, direction and oversight of the operations and coordination of care for the Community Behavioral Health Clinic [CCBHC]. Provides supervision to care coordinators and access clinicians. Supports daily operations of the CCBHC.  Essential Functions:
  • Oversees coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC]. Provides direct care coordination, as needed.
  •  Coordinates day-to-day work of program staff to ensure responsiveness to client needs.
  • Provides program clinical direction, education, and support to staff to ensure the delivery of the highest quality of care and efficient low barrier access to services.
  • Fosters and maintains relationships with internal and external providers to support care coordination and serves as a liaison between the clinic and providers.
  • Ensures that staff complete timely and accurate documentation of all contacts and activities in the Electronic Health Record (EHR).
  • Responsible for ensuring the completion of surveys and data collection as well as the timely entry of data to support clinic operations.
  • Responsible for developing and maintaining a working knowledge of CCBHC program standards.
  • Develops and updates relevant program policies and procedures.
  • Coordinates primary care screening and monitoring processes and procedures to include coordination of vaccines as indicated by screening.
  • Supports access to care by conducting assessments, as needed.
  • Facilitate ongoing collaboration and communication between providers.
  • Facilities regular team meetings to promote consistent quality care.
  •  Evaluates staff performance through direct observation of clinical practice and feedback from staff, client and community providers and works to enhance overall performance.
  • Provides supervision and ongoing training and support to staff.
  • Maintains accurate records by consistently charting significant health related interactions and writing assessment and treatment plans (as needed), and summaries of health and care provided within the EHR.
  • Follows continuous quality improvement processes in order to facilitate the delivery of quality services.
  • Actively monitors productivity expectations of the programs, implements as necessary interventions to address productivity deficiencies and keeps Senior Director and Leadership aware of productivity outcomes.
  •  Communicates the importance of and implements risk management efforts throughout assigned area(s) of responsibility.
  • Participates in community groups in an effort to increase personal awareness of community conditions and the persons served.
  • Represents the organization at state and community stakeholder meetings as requested.
  • Maintains professional competency by attending meetings as indicated; participating in in- service training as provided; attending professional conferences and training workshops.
  •  Utilize supervisory supports appropriately and participates in all team/program meetings.
  • Other duties as assigned.

Knowledge and Skills:

  • Demonstrates professionalism and collaboration with others.
  • Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement.
  • Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively.
  • Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention.
  • Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines.
  • Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience.
  • Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients.
  • Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing.
  • Intermediate computer skills required

Master's degree in related field (Psychology, Human Development, Social Work, etc.)
LCSW licensure preferred, LCPC considered

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