Sweetser Job - 39457306 | CareerArc
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Company: Sweetser
Location: Saco, ME
Career Level: Director
Industries: Healthcare, Pharmaceutical, Biotech


Nationally recognized and accredited, each year Sweetser connects 20,000 children, adults, and family members with the services they need and deserve in the treatment of mental illness. The organization's roots in residential care for children date back to 1828.

As part of our dynamic, growing organization, you can help make a difference in the lives of the children, adults, and families of Maine. A nationally recognized and accredited leader, we have the resources to help you excel: competitive salaries, a wide range of benefits and a motivated team of more than 700 employees. Find out how Sweetser can make all the difference in your career!

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The Director of Talent Acquisition and Retention partners with executive leaders to ensure that the recruiting and retention function is aligned with the overall strategic direction of Sweetser. The director of talent acquisition and retention will create a short and long-term recruitment strategy and vision for the organization to support Sweetser's mission and is responsible for the overall and day to day outcomes and service levels that are produced by the recruitment team.


  • Own candidate sourcing, interview processes, staffing reporting and analysis across all programs within the organization.
  • Oversee all stages of the candidate experience including application process, interviewing, communication, and on-boarding to ensure it is a smooth and positive one.
  • Ensure positive public image as an employer of choice by developing and maintaining an employment communications plan in partnership with communications staff.
  • Proactively work with leadership to set recruiting priorities based upon current and strategic directions and to define quarterly/annual recruiting goals.
  • Participate in and host recruiting events.
  • Manage external partnerships with colleges, job boards, staffing/recruitment agencies and other like relationships. Develop and strengthen relationships with third party recruitment agencies and staffing firms.
  • Partner with management and recruiting team to develop appropriate strategies and solutions.
  • Establish metrics and benchmarks for recruiting performance at the overall and individual recruiter level.
  • Establish best practice processes and guidelines for recruiting coordination and collaboration across all programs.
  • Ensure consistent recruiting message and approach by partnering with members of the HR team and organizational leadership.
  • Monitor recruitment procedures from sourcing to hiring, manage and coordinate recruiter training and development.
  • Drive and oversee strategies and activities that greatly enhance proactive candidate sourcing efforts and increase number of quality candidates.
  • Create and maintain an environment of equal opportunity, diversity and competitive advantage in support of Sweetser's diversity and inclusion strategy.
  • Ensure employee referrals are an integral part of the recruiting strategy.
  • Keep abreast of recruiting trends, both in general and in the non-profit sector.
  • Ensure that the recruiting team structure is flexible and easily adapted to meet the ever changing needs of the programs.
  • Establish and measure key metrics (such as open requisition to approval, approval of requisition to job posting, source of hire, time to fill and other identified metrics)
  • Conduct the new hire check-in meetings to gather pertinent feedback to improve the hiring and on-boarding experience.
  • Develop retention strategies and programs and partner with supervisors and managers to support employee engagement and development.
  • Develop and conduct “stay” interviews towards the goal of strengthening employee retention.


  • Maintain productive and efficient relationships with all organization-wide personnel and programs.
  • Display positive representation of the organization, at all times.
  • Demonstrate an active interest in enhancing and improving organization services.
  • Routinely and reliably meet reporting responsibilities.
  • Use judgment in determining priority of tasks assigned and follow through in a timely manner.
  • Understand and comply with all organization policies, business rules and procedures.
  • Follow Suicide safer care practices.
  • Perform other duties as assigned.
  • Be committed to the mission, vision, and values of the organization.
  • Work collaboratively as a member of a team with various groups of staff to drive organizational culture and team growth.
  • Assure quality in work performed to facilitate the delivery of quality services.
  • Reports accidents and injuries in a timely fashion, demonstrates safe housekeeping practices, notifies supervisor of potential health and safety concerns immediately, participates in health and safety training as required, understands and follows all Sweetser health and safety policies.


  • Bachelor's degree in Human Resources, Business or related field required.


  • SPHR/PHR Certification preferred.
  • Possession of and ability to maintain a valid State of Maine driver's license.


  • Three (3) to five (5) years of experience in recruiting/Human Resources
  • Experience recruiting within not-for-profit or healthcare environment preferred.


  • Demonstrated knowledge of applicable employment laws and recruiting practices.
  • Excellent relationship management skills
  • Expert in various sourcing techniques – including community networking and technology
  • Ability to interface with senior leadership.

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