Sweetser Job - 39179920 | CareerArc
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Company: Sweetser
Location: Brunswick, ME
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech


Nationally recognized and accredited, each year Sweetser connects 20,000 children, adults, and family members with the services they need and deserve in the treatment of mental illness. The organization's roots in residential care for children date back to 1828.

Our caring and compassionate professionals provide services in mental health, recovery and education, creating promising futures for the children, adults and families we serve. Our professionals include psychiatrists, psychologists, advanced practice psychiatric nurses and licensed clinical social workers, supporting our statewide network of care:

*  Community-based services: Assertive Community Treatment, Behavioral Health Home, Community 
    Integration, Primary Care Integration, and School-based Services
*  Crisis Services: Crisis Stabilization Units, and Mobile Crisis Intervention
*  Outpatient Services: Affiliate Network, Individual, Family or Group Therapy, New England Eating Disorders, Psychiatric 
    Services, School-based Therapy, and Substance Use Disorder Therapy
*  Peer Services: Intentional Warm Line, and Peer Training Network
*  Residential and Educational Services: Day Treatment Services, FOCUS Through Adventure, and Specialized Schools

As part of our dynamic, growing organization, you can help make a difference in the lives of the children, adults, and families of Maine. A nationally recognized and accredited leader, we have the resources to help you excel: competitive salaries, a wide range of benefits and a motivated team of more than 700 employees. Find out how Sweetser can make all the difference in your career!

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Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services. 


  • Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC].
  • Facilitate ongoing collaboration and communication between providers.
  • Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals.
  • Links individuals with needed resources and services and regularly ensures services are meeting needs.
  •  Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record.
  • Completes comprehensive surveys with individuals at intake, discharge and every six months while in care.
  • Responsible for tracking and administering surveys as well as data entry.
  • Conducts primary care screening and monitoring processes and procedures. Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures.
  • Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services.
  • Utilize supervisory supports appropriately and participates in all team/program meetings.
  • Other duties as assigned.



  • Demonstrates professionalism and collaboration with others.
  • Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement.
  • Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively.
  • Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention.
  • Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines.
  • Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience.
  • Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients.
  • Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing.
  • Intermediate computer skills required



HS Diploma or GED

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