Sweetser Job - 39550294 | CareerArc
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Company: Sweetser
Location: Brunswick, ME
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


Nationally recognized and accredited, each year Sweetser connects 20,000 children, adults, and family members with the services they need and deserve in the treatment of mental illness. The organization's roots in residential care for children date back to 1828.

As part of our dynamic, growing organization, you can help make a difference in the lives of the children, adults, and families of Maine. A nationally recognized and accredited leader, we have the resources to help you excel: competitive salaries, a wide range of benefits and a motivated team of more than 700 employees. Find out how Sweetser can make all the difference in your career!

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$2,000 Sign-On Bonus

This position has the responsibility for ensuring the delivery of the highest quality of services to clients, for overseeing the day-to-day operation of the program, supervising program staff and for supporting the coordination and integration of available services and resources on behalf of clients in on the ACT team. Some direct service may be provided but the essential job duties are supervisory. 

The position includes after hours on-call responsibilities.


  • Support and articulate the program and organization mission to staff, clients, providers and others.
  • Oversee and coordinate day-to-day work of program staff to ensure responsiveness to client need.
  • Coordinate recruitment and hiring of direct service staff with the program manager and human resources department.
  • Provide orientation to new staff in accordance with orientation plan.
  • Provide regularly scheduled and on the spot supervision to program staff and communicates supervision activities to program manager.
  • Identify and implement or arrange for needed staff development programs.
  • Evaluate staff performance through direct observation of clinical practice and feedback from staff, clients and community providers and works with the staff to enhance overall performance.
  • Develop and maintain staff scheduling to ensure appropriate staffing levels.
  • Ensure completion of all required clinical service documentation by clinical/direct care staff, including authorization requirements for insurance payments.  Reviews clinical documentation with focus on accuracy, completeness, relevancy and overall quality.
  • Collaborate flexibly and responsively with the area service network on behalf of clients to support smooth access to the program, coordinated service responses and client linkage with needed community resources.
  • Ensure that the program meets all organization and licensing standards, regulations and policies, including the posting and notification of client rights and grievance procedures information, the consistent adherence to client confidentiality standards and maintenance of safe program practices, including the consistent practice of universal precautions
  • Ensure that the program meets the ACT fidelity standards
  • Ensure that the program site is kept in good repair with functioning physical safety precautions, as required by statute and/or civil regulation.
  • Monitor the program budget to ensure budget targets are met; implements productivity expectations; develops annual program goals and objectives; and assists in maintaining up-to-date manual of program policies and procedure
  • Through clinical leadership, behavioral example and policy, establish a program culture of mutual support and program service
  • Clinical Licensure Required - LCPC or LCSW, conditional considered.  


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