Standard Chartered Bank Job - 30389570 | CareerArc
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Company: Standard Chartered Bank
Location: Chennai, TN, India
Career Level: Associate
Industries: Banking, Insurance, Financial Services


About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

  • To handle account reconciliation activities covering;
    • Nostro account reconciliations,
    • Internal/ GL account (suspense and sundry) reconciliations,
    • Trade/Stock and Position reconciliations,
    • Credit Card, ATM, retail branch banking reconciliations
  • Perform error free reconciliation as per procedures (DOI) / Reconciliation Policy using reports from various transaction processing and recon applications. (Prior experience of working with TLM (Transaction Lifecycle Management) or any automated reconciliation platform preferred)
  • Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all departments, country and internal stakeholders including technology teams.
  • Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process and system issues, as per agreed SLA / reconciliation matrix, DOIs. Ability to differentiate escalations to various senior levels depending on the nature and impact of an issue/open reconciliation break with clear articulation of the requirement and attention from them is a must.
  • Maintain and update site-specific process notes, and matrices covering authorised personnel for recon-related queries, escalation contacts, mailing lists for all reports & outstanding broadcasts etc.
  • Assist Managers / Central team in obtaining positive confirmation of the matrices at the frequency as specified in the DOI
  • Actively look for opportunities to standardize processes and assist Managers in process mapping and automation / improvement efforts.
  • Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable.
  • Actively assess risks and potential failure points in the processes handled and help highlight the areas to line managers and risk teams
  • Uphold the values of the Group and Company at all times.
  • Comply with all applicable rules / regulations and Company & Group Policies.
  • Ensure adherence to all SLAs and proper updation of all logs such as TAT, system downtime, errors and exceptions log.
  • Assist in carrying out BCP tests.
  • Assist in Department & Group related projects.

Our Ideal Candidate

Skills Required

  • Good knowledge of accounting
  • Good English communication skills – both written and oral
  • Knowledge of MS suite of applications is a must, word, excel
  • Ability to work with multiple teams across locations
  • Ability to independently interact with wide set of stakeholders
  • Knowledge of TLM / similar reconciliation application preferred
  • Graduates/ Post graduates - 3 to 5 years of relevant Experience.
Apply now to join the Bank for those with big career ambitions.

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