Sparrow Health System Job - 35276300 | CareerArc
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Company: Sparrow Health System
Location: Lansing, MI
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


Job Opportunity Job ID: 23532 Positions Location: Lansing, MI   Job Description General Purpose of Job:   Clerical Description:

Positions Location: Lansing, MI


Job Description

General Purpose of Job:  

Clerical Assistant is responsible for the daily reception/scheduling activities in the reception areas. The Clerical Assistant will maintain communications with patients, physicians and Caregivers.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis.  Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.


  • Answer telephone and direct calls, record and distribute messages.
  • Check in patients, verifying authorizations and demographic information.
  • Schedule office visits and appointments.
  • Set up/schedule appropriate patient testing prior to visit.
  • Reschedule appointments, as needed.
  • Explain billing/payment policies to patients.
  • Check-out patients, collecting copays as needed.

Projects as assigned

Job Requirements General RequirementsNoneWork ExperienceMinimum of one year of multi physician office experience, medical records, or equivalent job training. Cardiology experience preferredEducationHigh school diploma or GEDSpecialized Knowledge and SkillsMedical terminology knowledge. Knowledge of computer systems, programs and applications. Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.

Sparrow Health System is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family Administrative/Clerical Requirements: Shift Days Degree Type / Education Level High School / GED Experience Level Under 4 Years

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