Social Worker - Emergency Department
Building healthy communities through outstanding care, innovative partnerships, and amazing people.
Join our team and together we will forge a new path to meet the changing needs of our growing communities and champion a culture of exemplary care to deliver clinical excellence by creating an environment where the best experiences happen. Through new partnerships, a relentless focus on quality and sustainability, and a dedication to the best patient and provider experience, Southlake will improve the health of our communities and shape the future of healthcare.
Working collaboratively with the Emergency Department Team, Adult Crisis Workers, GEM and Care Partners, the Social Worker will provide intensive support to older adults with multiple chronic co-morbidity and complex care needs and their caregivers to transition safely from the Emergency Department to recovery at home.
• Masters of Social Work from an accredited university
• Current membership with OCCSWSSW (RSW)
• Membership with OASW an asset
• Previous experience working with target population: Frail older adults and caregivers.
• Experience working with care partners across the hospital and community who are serving frail older adults and caregiver.
• Demonstrated organizational skills to set priorities in a fast paced environment.
• Computer skills required; ability to manage electronic recording, workload and meet submission timelines.
• Demonstrated knowledge of the impact of care transitions across the acute, sub-acute and community sector
• Knowledge of legislation and guidelines relevant to practice, including Healthcare Consent Act, child welfare, elder welfare, social determinants of health, and social accountability in healthcare.
• Knowledge of collaborative models of care, including Health Links.
• Effective counseling skills.
• Demonstrated excellence in communication, both written and verbal
• Demonstrated problem assessment skills
• Demonstrated commitment to customer service and teamwork
• Demonstrated individual leadership skills
• Provide direct support, therapeutic interventions, education and counseling to patients, families and caregivers with complex medical needs.
• Conduct a targeted Social Work assessment to guide inter-professional care that is reflective of the values, culture, and beliefs of the patient, family, and caregiver.
• Build effective collaborative working relationships with the Inter-professional Team and stakeholders, including Adult Crisis Team, GEM, Spiritual Care, Emergency Department and Inpatient care partners, and community care partners.
• Foster relationships and support communication across the circle of care during the ED admission.
• Liaise and consult with care providers to leverage information and inform safe transitions across programs, services, community, and primary care.
• Maintain linkage with the patient, caregivers, community partners and Primary Care as required to support transition home.
• Participate in practice evaluation and research activities to improve care for an aging population and caregivers and inform health quality improvement and efficiency across systems of care.
• Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of Southlake Regional Health Centre
• Participate in knowledge transfer activities including: teaching and supervision of students, Social Work meetings, Social Work consultation groups and maintain all requirements for registration with OCSWSSW.
• Maintain work load measurement and data collection as required
• Knowledge of the range of service options available for the designated client population both within the hospital and community setting.
Health & Safety Workplace Responsibilities:
It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.
Accommodation & Diversity in the Workplace
At Southlake, we are committed to fostering an inclusive and accessible work environment. We are dedicated to building a work place that reflects the diversity of our community in which we live and serve, including those with disabilities, visible minorities, aboriginal persons, members of sexual minority groups and others who may contribute to diversity within our organization. Southlake is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and will work proactively through all stages of recruitment to create a barrier free process and to provide accommodation as required.
At Southlake Regional Health Centre, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake Regional Health Centre is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace.
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