Robert Half Technology Job - 31570875 | CareerArc
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Company: Robert Half Technology
Location: Franklin, WI
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. If that sounds like you, Robert Half Technology has a Desktop Support Technician role with a company in the Manufacturing industry that may be the position for you. We especially want to hear from motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is full-time in nature and is located in the Franklin, Wisconsin, area. How you will make an impact - Arrange hardware repairs with the appropriate vendors - Develop records of daily data communication transactions, issues and remedial actions taken or installation activities - Solve computer problems, and implement appropriate action/solutions - Offer computer desktop support in accordance with established policies and procedures - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals - Meet regularly and effectively with ticket submitters

Requirements

- Communication experience preferred - Knowledge of Microsoft Windows Server - Experience with Network Troubleshooting - Comprehensive knowledge of Microsoft Windows - Linux experience - 3+ years of desktop support or other related experience - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals


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