Robert Half Technology Job - 30725980 | CareerArc
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Company: Robert Half Technology
Location: Boiling Springs, SC
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this may be the Help Desk Analyst position for you. This Help Desk Analyst role is based in the Boiling Springs, South Carolina area and is a long-term temporary-to-full-time opportunity. Responsibilities: - Independently investigate and implement solutions to technical issues - Manage correspondences on technical help tickets submitted via phone, email, and walk-ups - Offer IT support for operating systems, productivity software, and a variety of other applications used internally - Identify recurring technical issues and propose solutions to address the root of the problems

Requirements

Requirements: - Knowledge of PC desktop/workstations - Prior experience with IT support ticketing systems - Experience in user administration and bug fixing in a client server environment - Firm grasp of basic networking concepts - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications ***For immediate consideration please email your resume directly to bethany.misurella@rht.com***


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