TITLE: Collections Specialist CONTENT DESCRIPTION: Mutliple Roles Robert Half is partnering with a growing company in Aurora to staff a position as a Credit/Collections Clerk. The Credit/Collections Clerk will be responsible for the following: Completes previous days credit ratings Prints follow up list from Wynne system or DB Plans out call schedule for the day Makes collections calls (20/day) Helps internal customers with credit exceed calls and external customers with information about their accounts Sends collection letters including: reminder letter, pre-COD, and ten-day demand letters Prepares accounts when they are assigned to the Legal Account Specialist, including gathering credit information, invoice copies and summary of the collection history Handles incoming calls to give verbal credit approvals for rentals Responds to managements inquiry as to account status Reconciles accounts Prepares and participates in account review meeting, including monthly AR review meeting Researches accounts and prepares adjustments for zero wash refunds and reapplies misapplied or unapplied payments Gathers facts about any disputes, refers the disputed issues to the appropriate department, follows up on the status of the dispute, and makes sure information is provided with the Credit Manager to enter into the dispute log If you have a year or more of experience in credit and collections, possess excellent customer service skills, enjoy working with a collaborative and have great attention to detail and organization then this could be a wonderful opportunity for you. Our client offer a great benefits package and competitive compensation.
Excel Collections Experience Communication
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