RemX Job - 39550163 | CareerArc
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Company: RemX
Location: Knoxville, TN
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Growing West Knoxville company is seeking a Wholesale Customer Support Rep!

The hours are are anywhere from Wed-Sun from 8:00am-5:00 pm. This is a long-term temp opportunity. 

The purpose of the job is to develop and provide focus to customer relationships in support of outside sales representatives activities in the wholesale business.

  • Provide support for the wholesale business
  • Commit to building a relationship over the phone with the customer
  • Provide daily procing and spot quotes; assist with deal analysis and quoting for wholesale bids
  • Provide customer account and Outside Sales Representatives analysis and reporting
  • Enter Wholesale orders
  • Coordinate loads with internal departments such as Logistics and Transportation 
  • Assist credit department to anticipate and resolve customer issues
  • Coordinate internally to respond to customer needs relying on the development of a strong internal network and an understanding of internal cross-functional capabilities
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures

Requirements:

  • Bachelor's degree, or five years' experience in sales/operational support
  • Beginner in CRM( preferably Salesforce)skills
  • Intermediate Microsoft Office skills, specifically Word and Excel
  • Knowledge of the trucking industry key concepts and terminology 
  • Knowledge of company products and offerings. 

 


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