We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients' promises become ours. Within our state-of-the-art distribution centers, we encourage associates to enjoy a great environment and place to work. We appreciate all that our associates strive to accomplish and in return, we offer competitive wages, excellent & comprehensive benefits and an opportunity for advancement.
To learn more, visit www.radial.com
The role of the Wave Planner Lead is to use the FC Warehouse Management System (WMS) to distribute work across the available labor pool in the FFC, in the most efficient manner possible. The inflow (client orders) and release of 'picks' is distributed across the physical FFC and the process path (single, multi, ship alone) using software, mathematical computation and continuous communication in a dynamic environment.
Essential Duties & Responsibilities:
Wave planners need to have a strong understanding of priorities and manage Expeditor to know priorities and expedite accordingly.
Effectively communicates with outbound supervisors.
Strong understanding and knowledge of WMS wave planning software is needed to evaluate issues and to maximize efficiency.
Ability to multi-task in a fast paced environment.
Solve work flow issue using knowledge of all DC operations.
Effectively communicates issues and directions to associates.
Evaluates work processes for efficiency .
Investigates and resolves work flow issues.
Any and all other duties as assigned by supervisor or manager.
Follows all safety guidelines and performs in a safe and careful manner.
Education – High school diploma or general education degree (GED).
Experience – Minimum of 2-4 years experience in a warehouse, distribution or manufacturing environment.
Previous wave planning/expediting experience preferred.
Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.
Attendance/Punctuality – Is consistently at work and on time. Observes time limits for breaks and lunches.
Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Works required overtime when needed.
Motivation – Sets and achieves challenging goals.
Communication – provides information and direction in a professional manner
Role model for associates.
Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity – Meets productivity standards; Completes work in a timely manner; Strives to improve.
Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Strong time management, communicating, listening, writing and processing skills.
Good problem solving skills and strong sense of urgency.
Needs to have a good understanding of DC operations.
Experience with Microsoft applications and strong PC skills.
Knowledge of the warehouse layout and the supervisor in charge of each area.
Working Conditions, Mental and Physical Demands
Must possess visual acuity to read labels, RF scanners and to maneuver throughout facility
Must be able to hear and understand verbal instructions
Must possess capability to walk or stand for extended periods of time
Must be able to lift up to 50 pounds
Must be able to push or pull carts of up to 100 pounds
Must be able to climb stairs
Must be able to bend, stoop, kneel and grasp products
Most facilities are climate controlled.
Rotating schedule. 10 hour shifts. 5:30 am – 4:30 pm. Must be available to work overtime as needed.
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