Job Description Details
This is a high volume leadership position in our Ontario, CA fulfillment center. To be considered, you have a “curious mind” as to why we do things the way we do them. You must be comfortable with change and enjoy getting into details to drive improvements every single day. The Area Manager position has a focus on developing and administering operational procedures that enable perfectly executed fulfillment activities for incoming, outgoing and returns of shipments. Handling and dispositioning of products and keeping the highest standards of inventory accuracy are paramount. You will also be tasked with maintaining a safe work environment while making improvements as needed
Supports our commitment to customer service in the performance of all job duties. Provides leadership and displays enthusiastic commitment to behaviors and values consistent with QVC values. Creates a positive, motivating work climate. Models proactive employee relations.
Supervises day-to-day operations for assigned areas, partnering as necessary with other departments. Circulates around the area, prioritizes, assigns, and reviews work to maintain departmental efficiency and meet productivity, volume, and quality goals.
Creates and maintains a clean, safe working environment.
Ensures both consistency of and compliance with company and departmental policies/procedures and performance standards. Implements operational plans to achieve designated objectives, established performance goals, and quality standards.
Identifies, reports and communicates to the Department Manager trends and/or irregularities. Takes a proactive approach to analyzing deficiencies and develops plans to correct. Recommends and implements solutions by involving the team in problem solving to obtain the best results.
Works cooperatively, utilizing a team approach to achieve performance goals established.
What You Bring:
Bachelor's degree in Business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience.
Minimum 2 years of demonstrated Leadership/Supervisory experience, preferably in a high volume distribution center or warehouse environment.
Demonstrated leadership, problem-solving, and decision-making skills.
Proven track record of fostering a positive work environment and partnering with employees to promote positive employee relations
About QVC, Inc
QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.
QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.
As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.
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