Qualtrics Job - 32098590 | CareerArc
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Company: Qualtrics
Location: Provo, UT
Career Level: Associate
Industries: Technology, Software, IT, Electronics


About Qualtrics

At Qualtrics, our mission is to close experience gaps — the costly differences between what customers and employees expect, and what they're receiving. 

10,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback — more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees. We create software to help turn customers into fanatics, products into obsessions, employees into ambassadors, and brands into religions.

The Challenge

As the Technical Program Manager for our Developer Platform and Engineering Services teams, you will drive the engineering efforts for innovative integrations in partnership with strategic partners and enterprise clients to support the Qualtrics ‘Partner First' Initiative. You will work across engineering, services, and business ecosystem organizations to drive integration roadmaps, as well as interface with partners and clients to translate business objectives into functional specs that align with the platform capabilities.

As the product owner for many integrations and by interfacing with partner and customers, you will have deep knowledge of the capabilities and limitations of the Qualtrics developer platform, and as such, provide rich product signal, data, and insights to collaboratively influence the Qualtrics developer platform roadmap with engineering and product leaders.

A Day in the Life
  • Launch owner for critical 1st-party integrations
  • Define processes and gather data to identify platform gaps needed to empower 1st-party and 3rd-party developers to solve critical business problems
  • Create and manage multi-quarter roadmaps that span across multiple engineering teams
  • Meet with strategic partner product and engineering leaders
  • Own communications to various technical and non-technical stakeholders
  • Own integration quarterly planning
  • Bachelor's degree or higher in Computer Science or related technical field
  • 5+ years of technical program/project management experience
  • Experience managing and successfully delivering large scale software development projects
  • Experience architecting system-level solutions against defined business objectives
  • Experience leading cross-functional teams to deliver projects with multiple dependencies and constraints
  • Ability to communicate effectively and establish credibility with technical and non-technical stakeholders including executive staff
  • Experience defining programs, writing detailed functional specifications, and delivering projects that meet rapidly evolving business needs
  • Has relentlessly high standards (is never satisfied with the status quo)
  • Is able to dive deep and is never out of touch with the details of the business

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