Descripción del Empleo:
Provides clerical support to a smaller department or group of individuals or works in conjunction with other clerical staff to support a work area or division. Proficiency in one to two software programs is required. May also assist with phone coverage, report preparation and meeting scheduling.
Non-exempt position. Requires Associate Degree + 2 years of previous experience. SAP Knowledge preferable. Microsoft Office programs Word, Excel, and PowerPoint. Excellent communication skills; written, verbal and listening. Knowledge of customer services ethics, principles and procedures. Proficiency in administrative and documentation process. Excellent communication skills: written and verbal communication and listening (English and Spanish). Maintain courteous, professional attitudes with external and internal customers. Good record-keeping practice. Ability to work with multiple priorities. Attentive to details. Should have the skill of versatility; they will have to adapt to many situations regarding the customer. Ability to work under pressure.
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