Amazon.com Services, Inc., an Amazon.com Company – Pittsburgh, PA.
Research Scientist II - Be responsible for data-driven improvements to our spoken language understanding models. Multiple job openings.
Be responsible for data-driven improvements to our spoken language understanding models. Ensure data quality throughout all stages of acquisition and processing, including data sourcing/collection, ground truth generation, normalization, transformation, and cross-lingual alignment/mapping. Clean, analyze and select data to gauge customer experience. Build and release models that elevate the customer experience and track impact over time. Collaborate with colleagues from multidisciplinary science, engineering and business backgrounds. Present proposals and results in a clear manner backed by data and coupled with actionable conclusions to drive business decisions. Work with engineers to develop efficient data querying and modeling infrastructure for both offline and online use cases.
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