Pacific Life Job - 31714369 | CareerArc
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Company: Pacific Life
Location: Santa Monica, CA
Career Level: Associate
Industries: Banking, Insurance, Financial Services


Pacific Life is looking to invest in bright, agile new talent to ensure we continue to innovate and strengthen relationships with our policyholders. It's in this spirit that we are currently looking to add a skilled Senior Underwriting Innovations Consultant to our team.

As Underwriting Innovations Consultant, you'll play a key role in Pacific Life's growth and long-term success by participating in the execution of the underwriting innovations roadmap, using medical and non-medical underwriting knowledge and experience. You'll also collaborate with Risk Selection management, medical directors, product actuaries, reinsurance partners, and others in further defining and enhancing the roadmap.

In this role, you'll conduct research, test new products/processes and communicate results for new vendors, processes, products and/or methodologies, including working with vendors that are part of InsureTech, startups or those outside the life insurance industry. You'll also research and pilot activities, while keeping a focus on developing a competitive, streamlined and simplified underwriting experience.

If you're exceptionally knowledgeable regarding automation and innovation trends in underwriting, you're exactly who we're seeking. Technical capabilities aside, if you're a mission-driven self-starter who's comfortable with ambiguity, and who thrives in a fast-paced, collaborative environment, you're a perfect fit for our team.

*Open to remote hires.

What You'll Do

· Execution of the Underwriting Innovations Roadmap (40%)

o Provide subject matter expertise, leadership, as assigned, and support for the roadmap, including but not limited to research, analysis, requirements gathering and assumption validation

o Collaborate with business and IT stakeholders to ensure that the project/program deliverables align with roadmap, business objectives and established KPI's, including but not limited to the shift to data driven decision making, enhancements to the customer experience, improved efficiencies, and risk assessment effectiveness

o Consult with appropriate business leaders and stakeholders to ensure proper understanding and acknowledgment of mortality/process predictability trade-offs and/or related risks

o Using subject matter expertise and experience, participates in the development, testing, and implementation of the underwriting algorithm sandbox

· Research and Development (40%)

o Use underwriting expertise and experience, engage in research of new vendor, tools, and risk assessment techniques to further advance the risk assessment process

o Lead organized pilots and studies, including developing the approach, desired results, communication plan and the publication of results, with recommendations

o Partner with reinsurance team to work with reinsurers on change in process and reinsurance adjustments

o With a focus on underwriting technique, provide subject matter expertise to establish pilot and study protocols and scoring/rating methodologies

o Where appropriate, provide direction to pilot team members, including business volunteers and SME's to ensure consistent testing methodology and accurate results

· Ongoing Monitoring and Measuring (15%)

o Monitors effectiveness of implemented programs, tools, and risk techniques using available data analytics, forensic underwriting results, leader and associate feedback, other audit data, etc.

o Gather, assemble, and publish/communicate metrics according to established cadence

· Participate in special projects, department meetings, and/or industry conferences as appropriate (5%)

o Possibly present and train in appropriate forums on new process, tools, or technology, as well as provide overview of the competitive landscape as it relates to the underwriting process

o Represent Pacific Life at industry and vendor events and share findings and outcomes with appropriate stakeholders

o Participate in training, webinars, and presentations sponsored by Underwriting and Medical Leadership, reinsurers, or vendors for continuing education, and ensure alignment with current underwriting and regulatory practices

Factors for Success

· 10+ years in life insurance underwriting

· 3+ years participation in and/or leading pilots or studies for life insurance underwriting

· 3+ years with underwriting rules engines, with a focus on automated decisions preferred

· Proven ability to understand technology and translate it into useful business processes and practice.

· Project management and/or process improvement experience preferred

· Strong verbal and written communication

· Strong analytical skills, ability to organize data and documents, close attention to detail

· Bachelor's degree; additional skills and/or experience may result in a higher level

A career at Pacific Life is more than a job. Here, you'll find those who work passionately each day to drive our company forward enjoy job security, flexible scheduling and great opportunities for career growth. If you're seeking a thriving career doing the type of meaningful work that's all too rare at a Fortune 500 Company, you're the perfect cultural fit for our team. See how we harness the Power of Pacific to fulfill our shared purpose – apply for one of our positions and grow your career with Pacific Life today! #LI-KT1


For more than 150 years, Pacific Life has offered our clients innovative products and services that help them to reach their financial goals and safeguard their futures. To ensure our next 150 years are as prosperous as our first 150, we're fostering a culture of shared values across our company by providing generous compensation and comprehensive benefits that allow our employees to find fulfillment and security in personal life and career alike. These include:

*Competitive salary and bonus program

*Medical, dental, and vision as part our commitment to investing in the health and wellbeing of our employees

*Two retirement savings plans: 401k savings plan with company match and Company Retirement Contribution (company-paid)

*Generous vacation time and holiday pay

For additional information about open positions and other opportunities to join our team, visit

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