Pacific Life Job - 31501095 | CareerArc
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Company: Pacific Life
Location: Aliso Viejo, CA
Career Level: Associate
Industries: Banking, Insurance, Financial Services


Pacific Life is embarking on a multi-year initiative to invest in dynamic people and technology, ensuring a bright future for our customers and community. To support this process, we are looking for a talented Senior Solutions Analyst II based in Aliso Viejo, CA.

As Senior Solutions Analyst II, you will play a key role in Pacific Life's digital and workplace transformation by providing solutions to business problems within multiple functions to drive delivery of solutions. You'll primarily be responsible for analyzing business ideas and needs, as well as leveraging business and tech knowledge to come up with effective solutions. You'll also develop integrated business models, consult with business leaders to find opportunities for improvement, manage project delivery and serve as an effective leader and mentor to other solutions analysts. If you have proven communication, analytical, problem-solving and leadership skills, and you're passionate about maximizing the benefit of investments, you're exactly who we're seeking!

What You'll Do

  • Work with stakeholders to drive the evaluation of new business ideas, vendors, and business models across multiple business domains, defining impacts and solutions
  • Proactively identify gaps and provide options to address new and current systems, processes and procedures in a cost-effective manner
  • Conduct analysis to determine the best path for solving business problems that may include business models, process improvements, system enhancements, user training or software procurement
  • Provide an overview of scope for ongoing business initiatives, create scope backlogs that can be translated into a list of work and work with delivery teams to drive execution
  • Provide oversight and alignment between impacted parties around project scope and identify alternatives to deliver both the solution and the value expected from the effort
  • Manage stakeholder engagement, awareness and expectations
  • Prepare communications and make presentations articulating project scope, and present solutions to determine execution on initiatives
  • Consult with business leadership within multiple business domains to find opportunities for business improvements and lead efforts to translate objectives into solutions
  • Work independently on larger-size initiatives, and manage the complexity of work, seeking to understand the problems and working to drive execution
  • Ensure solution artifacts and deliverables meet defined quality standards
  • Mentor other Solution Analysts to improve business knowledge, building relationships with various stakeholders and using best practices

Factors for Success

  • Bachelor's or Master's in MIS, Computer Science, Finance, Engineering, Business or related discipline, or an equivalent combination of education and work experience
  • 8+ years; experience as a Business Analyst, Business Systems Analyst, Data or Systems AnalystKnowledge and previous experience with life insurance underwriting process, services and technology a plus
  • Exceptional written and verbal communication skills including the ability to communicate appropriately within the organization and influence others
  • Ability to employ a consultative approach to work, understand the needs vs. risks and uncover any assumptions for the best possible outcomes
  • Strong leadership skills
  • Strong situational analysis, decision-making abilities, ability to think creatively and solve problems
  • Ability to recognize structural issues within the organization, functional interdependencies, and cross-silo redundancies
  • Ability to assess organizational change readiness, adapt to changing priorities and support change management activities


Join the Pacific Life team and watch your career grow! We offer a competitive compensation and benefits package that includes: • Competitive salary and bonus program • Medical, dental, and vision as part our commitment in investing in the health and wellbeing of our employees • Two retirement savings plans: 401k savings plan with company match and Company Retirement Contribution (company-paid) • Generous vacation time and holiday pay • And much more!

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