The Patient Access Representative I is an entry level job classification for the Admitting Department. This position is designed to train the incumbent to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.
EDUCATION / TRAINING / EXPERIENCE:
Bachelor's Degree or 6 months experience working in an office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.
LICENSES / CERTIFICATIONS:
35 WPM Typing Certification (current certificate within three years required)
SKILLS / KNOWLEDGE / ABILITIES:
Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment.
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