Customer Service Representative Opportunities! OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative job is long-term temporary, and located in San Antonio, Texas. Major responsibilities - Handle incoming telephone calls - Field and send out send written business correspondence - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Contribute accurate, friendly customer service in a timely fashion
- 1+ years of past relevant experience - Ability to recognize, evaluate, and resolve problems effectively - Strong communication and interpersonal skills (verbal, written, and listening) - achievement oriented, positive attitude and an approach to work rooted in professionalism - Microsoft Office knowledge required - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Demonstrated experience performing extensive research to resolve complex customer inquiries - Customer service and office administrative skills - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Strong computer skills including customer database systems - Basic Medical Terminology experience preferred - Call Center Customer Service experience desired If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
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