Noblis Job - 35700183 | CareerArc
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Company: Noblis
Location: Baltimore, MD
Career Level: Associate
Industries: Technology, Software, IT, Electronics


External Job Title

Human Center Design/Researcher Lead
Requisition #

Posted Date

Security Clearance


Full Time
Job Category

Communication, Marketing, Design

Job Post Information* : External Company Name

Job Post Information* : External Company URL
Job Post Information* : Post End Date




Leading and managing a team of HCD experts

Interacting with client leadership to articulate HCD-relevant project information

Minimum of a Bachelor's degree or equivalent experience (Human Factors Engineering,

Computer Science, Business).

5+ years of professional leadership experience with at least 3+ years of experience in user

experience research such as survey design, interview methodologies, usability testing

Ability to thrive in an ever changing, technology based consulting environment

Ability to translate technical requirements into business solutions including

experience analyzing current state quantitative and qualitative data, summarizing findings,

developing conclusions, and making strategic recommendations

Demonstrated leadership experience and ability to adapt, with willingness to readily take

ownership of tasks and problems, which often extend beyond initial scope of responsibility

Excellent interpersonal and communication skills (verbal and written)

Initiative to actively seek new knowledge and improve skills

Proficiency in the use of Microsoft Word, PowerPoint, Excel Strong oral and written

communication skills and the ability to present a polished and professional image to clients

Experience leading client briefings and review sessions

Desired qualifications:

UX Certifications such as Nielsen and Norman or Human Factors International certifications

Agile Certifications, PMI Certifications or Lean Six Sigma Black Belt

Experience working with the Centers for Medicare and Medicaid Service


As a Human Centered Design/User Researcher at Noblis you will be part of our Center for

Medicare & Medicaid Services (CMS) account team.

As part of the Noblis CMS team you will be assisting all components of CMS with leading Noblis HCD team with all aspects of implementing and/or leveraging HCD methods, techniques, and principles as they modernize business processes and supporting systems and operations

As a Human Centered Design/User Experience Researcher you will:

Create personas through user research and data

Define the right interaction models and define its success

Apply human centered design research techniques to gather data (e.g., surveys, interviews


Develop journey maps

Develop wireframes and prototypes

Communicate design ideas and prototypes supported by objective analyses, in order to

facilitate decision-making

Develop presentations and reports conveying complex information

Participate on an agile team and use expand your knowledge of agile methodologies and

tools (e.g., SAFe, JIRA, Confluence)

Interface directly with our CMS clients

Work with Senior Leadership to drive account growth

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