We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities.
This is a full time position located at Mercy Hospital St. Louis. Thank you!
Leads project teams to improve critical organizational processes that improve quality, patient safety and financial performance. Plans and manages major organizational process improvement change utilizing Six Sigma and Lean Design tools and methodology. Coordinate other Lean Facilitators and personnel to manage multiple Lean projects, Rapid Improvement Cycle Events (RIE), and follow up activities for redesign improvement efforts, ensuring alignment with Leadership goals. Trains, coaches and implements improvement efforts using the principles of Lean Design with other six sigma and redesign black belts, leadership, providers and coworkers. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Qualifications:
Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications:
Education: Bachelors degree in a healthcare related discipline.
Experience: Five (5) years professional business experience with proven ability to identify and resolve problems, plan and conduct complex project assignments and prepare reports.
Certification/Registration: Complete Lean or Six Sigma Black Belt Training (or equivalent) and pass certification exam within one year of accepting position.
Other Skills: Excellent interpersonal skills to effectively articulate and present complex ideas and information. Demonstrated leadership and project management skills. Strong analytical skills to gather both quantitative and qualitative data necessary in finding creative solutions to difficult and complex problems. Must have the ability to learn and do statistical analyses or is skilled in statistical analysis. Results-oriented change agent who is an effective business systems thinker. Facilitation skills. Ability to manage risk and ambiguity on projects. Excellent PC skills in Word, Excel, and Power Point. Ability to travel up to 25% and meet early mornings and evenings.
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
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