MemorialCare Job - 37246562 | CareerArc
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Company: MemorialCare
Location: Fountain Valley, CA
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech


Purpose Statement / Position Summary

The Supervisor of Physician Billing is responsible for working patient accounts and monitoring the members of the Physician Billing department while setting a positive example for the team.  Supports the leadership team in meeting the vision and strategic direction of the department and organization.


Essential Functions and Responsibilities of the Job

  • Demonstrate strong verbal and written communication skills
  • Provide professional and courteous service to all customers
  • Maintain clean, well-organized, properly stocked and secure working area.
  • Maintain complete patient/employer confidentiality at all times per company and HIPAA requirements
  • Perform job functions in accordance with current departmental Standards, Polices and Procedures
  • Demonstrate support of the department by assisting the team, appropriating work and providing/monitoring training as needed
  • Attend and participate in mandatory meetings
  • Accommodate changes in workload within the department
  • Inform leadership when problems may interfere with work being completed on time
  • Use initiative to resolve problems with appropriate action and follow through
  • Be at work and be on time
  • Follow company policies, procedures and directive
  • Interact in a positive and constructive manner
  • Prioritize and multitask

Essential Job Outcomes

  • Supervise daily operations of Physician Billing Services team in order to ensure appropriate assignments, production and quality.
  • Perform supervisory review of the assigned team(s) tasks, including quality and productivity.
  • Assist with all other development of job standards.
  • When appropriate assist with PTO requests and all timekeeping duties.
  • Motivate team members to consistently improve and excel.
  • Assist with staffing, including but not limited to hiring, disciplinary actions and individual and team meetings.
  • Participate in process improvement.
  • 'Other duties as assigned'

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