Mar Monte Hotel, the Unbound Collection Job - 31803194 | CareerArc
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Company: Mar Monte Hotel, the Unbound Collection
Location: Santa Barbara, CA
Career Level: Mid-Senior Level
Industries: Hospitality, Travel, Leisure

Description

Mar Monte Hotel, the Unbound Collection

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.



Qualifications

  • Prior experience in the field of hospitality with specific experience in catering sales is essential.
  • Minimum of 1year within the Hospitality Industry required. 
  • Must have experience at a similar size and quality hotel. 
  • High School Diploma required; Bachelor's Degree preferred. 
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. 
  • Knowledge of sales skills, revenue management, training, and motivation of peers. 
  • Knowledge of hotel features, benefits, and competing hotels within the market. 
  • Ability to execute appropriate action plans. 
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


Responsibilities

  • An understanding of both monthly forecasting and the annual budget process. 
  • Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. 
  • Optimize room rental charges. 
  • Consistently participate in the re-booking of repeat business by having a track record of long term client relationships. 
  • Actively participate in industry related organizations (NACE, MPI). 
  • Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. 
  • Comfortable with hotel site inspections and client presentations. 
  • Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. 
  • Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. 
  • Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. 
  • Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. 
  • Excellent knowledge of computers, specifically Delphi, Word and Excel. 
  • Monitor group room blocks and pick up, generate detailed resumes for the operating departments. 
  • Ability to work with outside vendors to ensure client satisfaction for all events/groups.
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.


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