Kelly Services Job - 39254450 | CareerArc
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Company: Kelly Services
Location: Dublin, OH
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Customer Support Representative II

 

Kelly Services currently hiring a Customer Support Agent in Dublin, OH.

 

The Customer Service Representative will be responsible for Providing, processing, and expediting support to customers before, during and after order processing for timely delivery of product

 

Pay: Range $15.53 -$ 19.91(based on experience)


Shift:  8:00 AM – 5:00 PM M-F

 

Location: Dublin, OH

 

DUTIES

  • Research and process returns and credit memo requests
  • Answer calls from customer Clinical call line (Clinical Support)
  • Answer calls from Sales Support call line
  • Engage others, promote, and participate in Environmental, Health, and Safety initiatives, focusing on continuous improvement.
  • Answer and route all customer inquiries received via fax, email and phone
  • Utilize specific tools designed as reference guides including sharepoint, excel and training modules, as applicable
  • Participate in ongoing training as needed
  • Respond to customer needs pertaining to requests for pricing, order processing, product availability, information price quotes, freight quotes and custom documentation.
  • Process sales orders
  • Process credits and returns

 

Requiremens

  • High school diploma or equivalent education required.
  • Steller External/Internal customer support
  • Must be able to use good judgment in daily activities
  • Computer skills (Microsoft Word and Excel) preferred
  • Time management, communication, fast pace and multi-tasking abilities.
  • Must be organized and able to manage multiple tasks
  • Good decision-making skills
  • Ability to read and write in French is required

 

 

Perks

  • Access to Kelly Employee Perks Program
  • Weekly Pay

 

Please send your resume and inquiries to bryw867@kellyservices.com or call at 248-671-3545



Why Kelly®

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


About Kelly®

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

]] About Kelly Services

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.

Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.

Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.


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