Administrative Assistant Job Listing at Kelly Services in Troy, MI (Job ID 10059323)

Description

Administrative Assistant
Location: CPA Firm – Troy, MI
Pay Rate: $20.00/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM (No weekends)
Start Date: January 5, 2026

About the Role
Kelly Services is seeking a trustworthy, professional Administrative Assistant to support a busy CPA firm during peak tax season. This role is essential to maintaining smooth daily operations, providing excellent client service, and managing confidential documentation. Light training will be provided by the current administrator, but we need someone who can step in confidently and learn quickly.

Key Responsibilities

• Greet clients and provide a warm, professional front-office experience
• Answer and manage a high volume of calls across 8 phone lines
• Interact with and support an older client base with patience and professionalism
• Perform general clerical duties: data entry, filing, scheduling, and preparing mail
• Handle sensitive and confidential tax documents with accuracy and discretion
• Assist clients dropping off tax paperwork and ensure proper documentation
• Manage electronic filing processes and ensure signatures are collected
• Prepare letters using Microsoft Word and create labels using Excel/label maker
• Respond to client questions, including inquiries about missing forms (e.g., 1099s)
• Maintain professionalism and composure during peak tax season

Requirements

• Proven trustworthiness and strong sense of confidentiality
• Proficiency in Microsoft Word and Excel
• Strong communication and customer service skills
• Highly organized and able to work in a fast-paced environment
• Reliable attendance — no time off permitted during tax season
• Professional appearance (slacks/blouse; no T-shirts or flip-flops)
• Ability to work respectfully and patiently with older clientele

Screenings

• Background Check
• Drug Test

Additional Details

• Fridays are typically slower
• Light training provided; must be quick to learn
• This is a critical seasonal role (January–April), the firm's busiest time

How to Apply
Candidates who meet the requirements and can fully commit to the tax season are encouraged to apply.
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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