Description
About this team Jack Henry & Associates Banking Operations Support Services provide operational support of Jack Henry's core system products and all related add-on modules to in-house and outsourced customers. The team focuses on 4 main product areas; General Ledger, Loans, Deposits and Core operation support working part of this large but smaller team environment. MINIMUM QUALIFICATIONS PREFERRED QUALIFICATIONS ESSENTIAL FUNCTIONS
Are you looking for an opportunity to utilize your software or technical support skills in a phone support environment? If so, this position may be perfect for you! Jack Henry and Associates is seeking to hire a candidate for an exciting role as a Software Support Representative. In this role, candidates will be supporting an outbound support center where bank customers place ticket cases. Candidates pick up cases and call customer back immediately to try to resolve their case. This team supports the software core JHA system where deposits, savings accounts and loans are offered to customers. Candidates will have direct interaction with customers over the phone in this software support opportunity.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer. We are committed to a work environment that supports, empowers, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or any other characteristic protected under applicable federal, state, or local law.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
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