PURPOSE OF THE JOB
The purpose of this job is to manage all sales and margin generating activities of the sales
associates within a store, ensuring that the sales floor is properly set and that the staff is properly
engaged to provide a great customer experience.
Achieving sales, margin, and EBITDA targets for the store
Main holder of "The Mic"
Proper scheduling of the sales floor with appropriate staff levels
Create a great customer experience, including any customer service issues, ensuring the sales floor is clean, organized, and ready for the customers
Provide ongoing coaching and feedback to all associates, manage completion of and timeliness on all GCU activities, plus annual performance reviews
Communicating with the Store Manager and Operations Manager
Assist the Operations team with large merchandising projects, including the execution of all in-store promotions
Take part in the interview process for all candidates that apply to the store. Onboard and train newly hired sales associates
Opening and closing of the store
Additional duties as assigned.
- 3+ years of relevant work experience working in retail or in warehouse setting
- Valid state driver's license and automotive insurance.
- Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Must be able to work in a loud environment for 5-8 hours.
- Must be able to work weekends, holiday, and evenings.
- Must be able to lift up to 50 lbs.
- Associates Degree
- Understanding of retail systems and processes
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to email@example.com.
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